Each chapter includes “Focus,” “Reflection,” “Case for Discussion,” “Internet Investigation,” and “Concepts for Analysis.”
1. Introduction: Underpinning Ideas.
2. Process of Human Communication on the Internet.
Why Study Human Communication on the Internet?
Models of Communication.
3. Tensions of Internet Communication.
Humanist versus Behavioralist Approach.
Adoption and Diffusion.
Informing and Conversing.
Quality, Primary Sources about Communication.
Skill Section: Online Search.
Journalism and Internet Scholarship.
Communicating Scholarly Research Online.
Online Scholarly Discussion Groups.
5. The Play of Internet Communication.
The Play of the Internet.
Play of Computer Games.
Interplay between Internet and Communication Principles.
Skill Section: Communication Design on the Web.
6. Polarization of People.
Intensification of Polarization.
Digital Divide or Technical Together?
Hoaxes, Rumors, and Myths.
Fear of Terrorism.
III. COMMUNICATION MODES.
7. Intrapersonal Communication as Cognitive Collaboration.
Intrapersonal Communication and the Internet.
Resolving the Inner/Outer Dichotomy.
The Self and the Internet.
Attributing Human Characteristics to Computers.
8. Interpersonal Communication On the Internet.
Relationship Between Interpersonal and Internet Communication.
Skill Section: Speed, Reach, Anonymity, Regard and Interactivity.
Influence on Family.
Mediator of Human Communication.
Story-telling in Groups.
Developing Community through Groups.
Characteristics of Online Group Discussion.
Skill Section: Considerations for Moderating Online Discussion.
Health Care Empowerment through Groups.
IV. CONTEXTS OUTSIDE THE HOME.
10. Workplace Contexts.
Business Communication on the Internet Systems.
Online Business Internaction.
Skill Section: Manager Communication.
11. Educational Contexts.
Allow Anyone to Learn Anything, Anytime, Anywhere.
Intensification of Effort.
Educational Policy and Internet Communication.
12. Consequences and Conclusions.
In the Works.
Skill Section: Internet Behavior.