Professor Lisa Troxler, St. Louis Community College
Lisa has a Master's degree in MIS and International Business. She has worked at Electronic Data Systems (EDS), IBM, and Dell. Her favorite job was at IBM as Technical Support at McDonnell Douglas/Boeing where she served the client deskside and rotated into the call center and briefly assisted the hardware team. Lisa was chosen for a special assignment on the Tiger Team to assist tech support in Long Beach/Huntington Beach, California for three months during their transition from Macs to PCs, working their ticket backlog and training their techs. Lisa also won an award for working on a manual for management at IBM. Her manager selected her to represent their team as Microsoft Subject Matter Expert (SME).
Lisa has taught at John A. Logan College, University of Phoenix, St. Charles Community College in Continuing Education, St. Charles School District in Adult Education, Webster University (XHTML and Desktop Publishing/Marketing/Adobe) for more than 30 years and still enjoys the challenge. Challenge, she says, because IT is always changing.