Faculty Support Hub

Informed support at your fingertips

Getting started

Get in touch


Welcome Educators. This 24/7/365 access portal will point you to the right assistance for any Pearson product or service. Our professional support team is here to ensure an engaging, safe and successful online experience for you and your learners. 

Onboarding Directory

Instructor Access and Resources

New user? Set up your Pearson Educator Account here

Current user?


In these on-demand webinars, Pearson Faculty Advisors share best practices for the creation and implementation of online courses and tests, including topics around teaching online, accessibility, assignment creation and settings, schedule development and course pacing, as well as gradebook organization and reporting.

Additionally, expert authors and educators lead free professional development sessions on the latest topics in online education in our spring Digital Learning Webinar Series.

Quick Start Guides

Get in touch

Faculty Support

Monday–Friday; 8am–8pm ET

Require assistance setting up your courses? Book a time to speak with a Faculty Support Rep or email us at

Tech Support

24/7/365 including holidays

Contact a technical support rep to troubleshoot any issues or report error messages with our online products.

Order Management

24/7/365 including holidays

Need support with placing orders, payments or shipments? Directly connect with an order management rep.

Sales Support

Get in touch with your sales rep for guidance on course materials and technology options.