Teaching and Learning blog

“Hey, sorry. I was on mute.” It should be our new national t-shirt.

If you’ve said this recently, you’re in the club. You’re among the millions who have been working at home in the wake of the pandemic.

According to the Physicians Foundation, nearly half of all doctors are using telemedicine appointments. Nearly every teacher in the US this year made the switch to online learning. What do they have in common? The ability to connect emotionally with patients or students is proving to be a struggle.

“New Connections Academy teachers often learn that what makes them a great virtual teacher is their communication skills,” says Mickey Revenaugh, co-founder of Pearson’s Connections Academy, a full-time online school program for grades K-12.

Trying to be human through the lens of webcam may be the next big skills gap, as working from home continues for the foreseeable future. Over 7,000 people in seven countries agree – in Pearson’s Global Learner Survey, 77% of people said that teleworking during the COVID-19 pandemic has taught me that working remotely requires different skills than working in an office. What are those skills? 89% say that people will need to develop more digital skills, such as virtual collaboration, virtual communication, analyzing data or managing remote team.

Two researchers from Pearson explain.

“Communication and collaboration are two soft skills that become even more important when working virtually,” says Elizabeth Moore, Director, Learning Research & Design. Although these skills have always been important for employees when in the office, they are even more crucial when answering the challenges posed by working solo in front of a computer screen.

“Communication is important but different in a virtual environment,” says Jessica Yarbro, PhD, Senior Research Scientist. “Formal communication has to be more important. You can’t just pop over and have an informal chat.”

But you can teach and learn digital communications. Mickey says that “Connections teachers are specially trained to excel in online teaching, especially how to engage students in an online classroom and use a full spectrum of communications. They understand how and when to reach out to students and their families.”

The norms of how we operate and engage with people at work are gone and being reset by emails, phone calls, texts and video meetings. But something gets lost in these technology-mediated communications. You just can’t read people’s social cues.

Here is what our experts suggest to build more empathy and keep your soft skills sharp while working at home:

1. Make an effort to keep your camera on

“The decision to have your camera on in meetings isn’t something to take lightly. It helps you pick up on someone’s facial expressions and also allows you to show with your own expressions that you are actively listening,” says Moore.

2. Be more direct, not less

Researchers say that while it may feel awkward, you may need to be more direct to get people to engage virtually. The researchers recommend you do more check-ins for what people are thinking and feeling. And use active listening skills – reflecting and summarizing not only what people are saying but their social cues too. Verbal cues like “let me play back what I think I hear you saying” or “I think I hear you saying” are ways to show empathy and make you sure you really understand what others are saying.

3. Practice active collaboration

“Collaboration is about building on each other’s ideas,” says Moore. “So think out loud, virtually, to let your teammates know what you’re thinking and what you mean, so that they can help.”

4. Address conflicts quickly and verbally

But of course, personal conflicts will happen. And if you can’t ask somebody to talk one-to-one over coffee to address an issue, what do you do?

“I think it is even more important to make a space to talk person-to-person, especially if there are conflicts in a virtual environment,” says Yarbro. She says take conversations off email and do a video call.

Some people will find themselves back in the office later in the year, but remote work isn’t going away entirely. There is no escape from needing develop your digital skills in this new world of work.

“This change has been really hard. But, we’re learning,” says Moore. “We will come out of this with a new and more flexible digital working skillset. There’ll be a more of an expectation that you’ll be polished and skilled in doing anything virtually.”

Now more than ever schools are turning to online learning, so why not utilize online learning platforms to help your program with accreditation?

NACEP accreditation recognizes programs that have consistently met or exceeded rigorous, peer-reviewed standards in six areas: Partnership, Curriculum, Faculty, Students, Assessment, and Program Evaluation. These program standards create a quality framework to ensure that students are taking authentic college courses for transcripted college credit while in high school. Becoming a NACEP accredited program requires the submission of a variety of evidence documenting practice, policy, and procedures that meet or exceed NACEP’s Standards. Online learning platforms, like those offered by Pearson, can be an important ally in working towards accreditation.

Alignment via online learning platforms

An accredited program ensures that college courses offered by high school teachers are as rigorous as courses offered on the college campus. Coordinating online platforms between the college and the high school keeps assignments aligned and curriculum tight. By having identical content, the programs are meeting equivalency standards and comparison criteria (exams, homework, lab exercises, essays, etc.). Grading policies and rubrics can be the same within digital platforms to ensure continuity (number of tries, points deducted per wrong answer, extra credit, rubrics provided within the platforms, etc.) which helps programs demonstrate alignment with NACEP’s Assessment and Curriculum Standards.

Embedded professional development

Providing the depth and breadth of professional development needed to keep dual enrollment faculty up-to-date can be a challenge. Pearson offers weekly, discipline-specific, live and on-demand webinars for MyLab® and Mastering® that cover registration, assignment creation, testing, best practices, and other topics that help meet training criteria. Plus, you have access to training documents like how-to videos and planning toolkits. These resources can assist with documenting faculty professional development to meet NACEP’s Faculty Standards.

Downloadable assessment data

Programs need fast access to accurate data reports that highlight key course performance metrics including student pass/fail rates, content mastery, assignment completion, and formative assessment scores. With online platforms, course data can easily be downloaded and exported to Microsoft® Excel files for detailed analysis, allowing programs to make data-driven decisions and laying the foundation for program evaluation.

Viable alternative to in-person labs and hands-on experiences

Online platforms offer alternative learning experiences for students, especially during COVID-19 when the flexibility of online learning is essential and budgets are being stretched. Pearson’s Mastering platform is one example of a versatile tool, providing virtual laboratory exercises and dissections that engage students as if they were in the physical lab space. Struggling to offer content because the high school laboratory lacks necessary equipment? Mastering can help bridge the gap so that all students have equivalent laboratory experiences.

In addition to science offerings in Mastering, MyLab provides less expensive, virtual experiences for other “hands-on” Career and Technical Education fields, including automotive technology, culinary science, carpentry, and more. Creating real options for hands-on exercises provides your program maximum flexibility in instruction to help students continue to thrive despite COVID disruption. MyLab and Mastering present dual enrollment programs with an opportunity to document the ways they ensure equivalent content, even in the midst of a rapid shift to online coursework.

Pearson: your accreditation ally

Our MyLab and Mastering online learning platforms offer all these important benefits to help you document your activities in preparation for NACEP accreditation, while also improving the student and teacher experience. In addition, instructors have maximum control over their course, offering the flexibility to easily create courses to fit program needs. Courses can be shared with colleagues and adjuncts, copied for next semester, linked to an LMS, and more.

With the uncertainty of COVID-19 weighing heavily on instructors and programs, a solid back-up plan is needed for online and remote learning that has academics integrated with realistic experiences. By partnering with Pearson for your dual enrollment program, you can get:

• award-winning digital learning platforms that can be personalized for each student
• online homework and tutorial services that engage students and improve results
• preparation, intervention, and assessment diagnostics that gauge student readiness
• technology and services to provide in-depth data and analytics for your program
• college and career readiness tools that promote personal and social skills

Want to know more?

Watch this Pearson & NACEP on-demand webinar to learn more about how online platforms facilitate NACEP accreditation

Explore MyLab & Mastering features for educators.

Learn more about NACEP and accreditation.

In The Road to Dual Enrollment (Part I), I discussed a few of the challenges experienced by dual enrollment programs, including lengthy accreditation processes and access to professional development opportunities. In this blog post, we’ll dive into the obstacles instructors face after they become accredited, including standardization, access, and the affordability of materials. See how online learning resources can help tackle these problems.

Developing a collegiate-level course with minimal resources

After receiving my accreditation and transitioning from high school teacher to dual enrollment instructor for Lee College in Baytown, Texas, I was given a college textbook and a sample syllabus from my department mentor. Within around two weeks I was expected to develop the learning objectives, scope, depth, breadth, and rigor for an entire course, Biology I for Science Majors. The curriculum of this course needed to match the scope and rigor of a collegiate curriculum.

I spent days reading through an entire textbook that I hadn’t previously used in my Advanced Placement® courses and brainstorming appropriate labs for the equipment that I had. I didn’t have a single test, assignment, or lab manual to follow. While my mentor gave me some of his most successful labs, I needed to make sure they didn’t use materials my school didn’t have in stock or couldn’t afford. The scope of the task seemed almost insurmountable.

The impact of online resources

Finally, after making little progress, I reached out to the department chair and department secretary to see what online resources were available. I was provided with an educator account for the associated digital learning platform for my text and was overwhelmed with the quality and quantity of material available to me.

Digital access to platforms such as MyLab™ and Mastering™ are imperative to dual enrollment teachers who are often starting from scratch. The pre-built assignments, test banks, online laboratory simulations, and study modules would have taken years of collaboration and effort to develop. Delivering course materials with such a platform provides instantaneous access to collegiate-level resources.

They also let instructors create coordinator courses. In these instances, college professors can actually create and maintain a set of nested courses for dual enrollment classes at various high schools — pushing the same assignments, tests, and content from the college to the high schools.

Digital learning platforms address affordability

30% of respondents to our surveys at the national and regional NACEP conferences indicated that funding and affordability of materials is one of their greatest program pain points. An additional benefit to using online learning platforms is the affordability for the high school partners.

During my first years as an instructor for Lee College, I would drive 50 minutes each way after school to run student samples on equipment such as PCR machines or high-speed centrifuges because my high school couldn’t afford the $10,000 investment for this equipment. But if a high school has access to the laboratory simulations found in Mastering Biology, they can provide engaging, application-based experiences that can replace thousands of dollars of equipment.

Online learning platforms also provide additional affordability through eTexts. These platforms often contain eTexts so students can avoid the separate cost of purchasing a print textbook.

We’ll continue to explore additional challenges faced by dual enrollment programs in subsequent blogs. Read part I of this blog series and stay tuned for future posts centered around high school student readiness and preparation tools for college courses.

I’ve been working remotely for almost six years, so I have some sense of what it generally takes to be successful working from home. But then the social distancing orders went into place in March. Now, I’ve gone from focusing on work, alone, in my home office, to sharing my workspace with my wife (who has started working from home too), while we provide around-the-clock primary care for our two young children. Working from home has become less about working and more about home.

Recent surveys from Pearson indicate that others are experiencing challenges as well. In March, 81% of Americans agreed that remote work is just as good as office work, but that number is down 16 percentage points in the April survey. Satisfaction levels have also gone down as the pandemic stretches on: in March 93% reported being satisfied with their work from home experience, but that dropped to 82% reporting satisfaction in April.

In my state the shelter-in-place restrictions aren’t likely to be lifted any time soon. Since I’m a researcher, I’ve turned to the body of evidence for motivation and self-management for advice on how to get through this.

Here are five tips for how to stay motivated when working remotely based on that research and my own experiences.

1. Update your mindset

Many of us are trying to juggle two full-time jobs at the same time: caring for and being a teacher to our children while also doing the job that pays the bills. But you can not physically do both at the same time. Repeat that to yourself if you need to (I know I have!).

As such, I’ve had to reset my expectations so I’m not setting myself up for failure. My recommendation is that you try to be realistic in order to keep from getting demoralized. These are difficult times and you can not be as productive as before.

2. Set realistic goals

Now that you’ve updated your mindset, write down what is most important for you at home and for work. This will help you not only prioritize your work when time is limited, but also enable you to be satisfied that you’re still focusing on what matters. Then celebrate the small wins to help you stay motivated.

For example, I’ve become less worried about how much time my kids are spending with the tablet, and been explicit to myself that my goal is for my children to be healthy, safe, and as happy as they can be right now. And, I’ve talked with my boss to prioritize projects and push out some deadlines.

3. Create a new routine

Working from home gives you more flexibility than ever before. However, this freedom can be a double-edged sword. Work can bleed into family time and vice versa.

To counteract this, I’ve established some habits to help me transition from “morning with the kids” to “working day.” In particular, I’ll go and get changed, make myself a cup of coffee, bring it to my desk, and start on whatever task I told myself I’d pick up first thing the next day. In addition, my wife and I split up days so we can each make sure to carve out enough time to get our jobs done.

I recommend keeping to a healthy routine, blocking off working hours (as much as you can), and maintaining a dedicated “work zone” in your home, even if it is temporary, to stay focused.

4. Help yourself stay on track

To make the most of the time you have, it can help to get specific about how you will deal with obstacles in your way. Spend some time thinking about things that might make it difficult to stick to your goals, and then come up with some concrete plans for how you will deal with those (e.g., “If I see a notification news story about COVID-19 that I want to read, instead I will turn off notifications for the next hour and go back to working.”)

Planning these “if → then” kinds of rules ahead of time has been found to be really effective for helping people stick to their goals.

5. Stay connected

Working from home can often feel isolating and motivation can easily wane, so efforts to feel like part of a community at work can help. Turn your camera on during meetings. And, make an effort to recreate that watercooler talk via chat or by scheduling catch ups with your colleagues. Everyone who I’ve talked with has been in a similar challenging situation and it has made me feel better that I’m not alone.

I also really look forward to virtual calls with family and friends. Knowing that I have a happy hour with my favorite people coming up has made getting through the day a little less painful.

In the same surveys I mentioned earlier, in April, 65% of Americans say they intend to continue to work remotely after the pandemic subsides. If you do continue to work from home, I can tell you it will get easier when life returns to normal!

Online teaching has gone viral! COVID-19 is causing teachers, who never thought they’d teach this way, to dive right into unchartered territory. Learning how to use technology to deliver content and evaluate students’ mastery of course principles is happening–almost overnight—and often without much guidance for instructors.

Faculty are often working more hours than they can count, trying to quickly ramp up so their students have little disruption in their learning.

Creating online learning environments is daunting, even for seasoned online instructors with weeks of lead time. But now, face-to-face face teachers are under the gun to get these courses up and running pronto. Those teaching in Spring 2020 are under pressures no one ever anticipated.

Add on to that the stress of self-isolation, homeschooling children, and sharing home office spaces with partners and children. Self-care is vital for any caretaker, and right now, it’s vital for teachers too.

This article offers teachers self-care tips to destress and renew so they continue to offer their expertise and talents to their students in these unprecedented times.

1. Work-time

Use the Pomodoro method of working. Complete 25 minutes of intense work followed by a 5 minute break. Repeat 3x if needed. Then take a 30 minute break before beginning the cycle again.

Remember, a 40-hour work week included water cooler time or meetings. Four hours of intense work per day is really an ambitious goal. Clearly, sometimes we spend more time and sometimes less, but don’t let working online dominate your entire day.

You need designated down time. Make rules for working hours that suit your most productive times and around other people and duties in your home.

2. Workspace

Designate a workspace (even if you have to share). Straighten and clear your work area every day. Try to keep this space only for your online teaching. Leave it when you have completed your work and don’t return “just to check.”

If you have to share a desk or computer with others, create a schedule and a way to remove your tools for work. Try putting your office tools on a cutting board you can take with you when you exit or find a box for your files/papers. This way, you have a portable workstation you can remove to prevent others from disturbing.

3. Teaching support

You are not alone. There are plenty of resources for teaching online, some at no cost. Sites like Pearson’s can provide you with online teaching tips as well as faculty experts to consult about best practices for teaching online.

4. Take care of your students

By now you may realize how time consuming and emotionally draining maintaining an online presence with your students can be. Take these steps to help take care of your students, and yourself!

• Remember #1 and don’t feel you must be physically present 24-hours a day because your students may email you at 2 a.m. And while you need to find ways to create a real relationship at a distance with your students, they didn’t have access to you in the classroom beyond their class times and your office hours. The same rules also apply online.
• Be clear with your students when you will and will not communicate with them. Defining expectations reduces misunderstandings that can occur when asynchronous communication becomes the rule rather than the exception.
• Be cognizant of this crisis and consider bending some rules in your class that made sense before but may become less relevant now. Practice flexibility.
• Focus more on collaborative activities between students if possible (shared Google docs or other methods of online collaboration).
• Rethink deadlines.
• Offer students some live time virtual meetings with you.
• Create short video messages to your classes showing your willingness to understand how this crisis is impacting their lives.

5. Exercise

If you follow the Pomodoro method mentioned above, use the breaks for some type of physical exercise. Intense mental focus is relieved by short bursts of physical activity.

• Try using an exercise ball to stretch out your back. Or you jump on that stationary bike or step machine.
• Designate off time for physical workouts every day. Being confined in our homes doesn’t mean we can’t work out. Use YouTube for dance workouts (you can do this with anyone in your home or alone).
• Take a walk (keeping safe distances). Getting outside, even if it means on the roof of your building, will do wonders for your attitude. Morning sun is particularly important, so try to get some of those early morning rays on the top of your uncovered head.

6. You are what you eat

Eat well, but not deprived. Now may not be the best time to go on that diet, but it is a time to eat well.

• Comfort foods like chips and candy aren’t the best mindless munching snacks. Instead, try nuts, fruits, or crunchy veggies. Reserve your “treats” for designated times and make sure to really focus on the enjoyment of that special something (chocolate for many of us).
• Eating out is not an option currently, so find ways to get fresh vegetables, fruits, and other groceries in safe ways. There are companies that will deliver fresh veggies and fruits to your door weekly, and many markets are providing curb side pickup or deliveries of preordered items.
• This may be the time we all learn to create shopping lists and stick to them, making meal plans, maybe even cooking those recipes we’ve been saving and never trying.

Remember as you plan and eat well, we will all emerge from our cocoons in time; while a few pounds to shed may not be something to worry about, gaining 20 or 30 pounds will decrease your sense of well-being, creating additional stress. So, refer to #5 again!

7. Take care of your feelings

Most of us are overwhelmed by this crisis. Be gentle with yourself if you find you are less patient with others, have times when you just want to be completely alone, feel anxious, or find yourself in a cleaning or cooking frenzy. These are just signs that you need to decompress a bit.

• Take up that hobby you’ve been putting off; use yoga or meditation to set the tone for the day or to decompress, or relax with a book in the evening. There are many free apps that can help you with these types of activities.
• Reach out virtually to friends and family through regular video meetings. Free resources such as Zoom, Slack, Google Hangouts, or Teams in Outlook can help you connect real time with those you love.
• Attend virtual concerts that many orchestras and musicians are creating to provide comfort and inspiration, watch live cameras of zoos or wildlife, or start that blog you’ve been putting off.

Externalize your feelings in healthy ways by talking with supportive people either in your home or at a distance. If these feelings result in prolonged depression, please know there are many online counseling services that provide counseling. Counselors nation-wide are mobilizing and also working from home to help decrease stress and depression.

8. Care of others

One of the greatest methods of self-care is to flip the focus of helplessness or irritation and think of ways you are already caring for others. Look for fresh ways to be supportive of friends, family members, and your community that you hadn’t considered before.

There are sites and apps that offer opportunities to volunteer virtually in a number of ways beyond just donating. Often getting out of ourselves and into the needs of others lifts our spirits, increases our self-worth, and spills over to the jobs at hand; caring for the educational and sometimes emotional needs of our students.

Know that while you may not be getting the applause and ticker tape parades you deserve, your tireless efforts to provide ongoing education are not without notice. We will come out on the other side of this, and hopefully with greater depth in our understanding of what teaching and teachers mean and can come to mean to the students today facing challenges we have never encountered.

You are the trailblazers, teaching the leaders who will face new worlds of challenges. Take care of yourselves! The world needs you!

Ensuring that dual enrollment courses match the rigor and quality of traditional higher education courses requires thorough teacher training and accreditation, access to collegiate curricula, affordable student materials, and student readiness programs. It can be a challenge to coordinate all of these vital elements for every dual enrollment class, especially considering the myriad of dual enrollment course models available. Courses can be taken on the college campus, on the high school campus, remotely online, and even in hybrid versions comprised of online and face-to-face instructor interaction.

Overcoming obstacles to accreditation

The extensive initial accreditation process and training is an issue that I have personally experienced as the first dual enrollment science instructor for Lee College in Baytown, Texas. Previously, I had been teaching various levels of secondary science curricula from remedial to advanced placement (AP) when I received accreditation from Lee College to teach biology and related subjects at Hargrave High School in Huffman, Texas.

To receive this accreditation, I had to provide documentation of undergraduate and graduate school transcripts, proof of completion of my bachelor’s and master’s degrees, and a CV outlining my research projects and publications.

The biology department developed an internal committee to review my paper credentials before beginning a three-step interview process. I had an initial sit down interview to discuss my experience before being asked to design and teach a sample lesson at the college campus. Finally, I had to undergo a skills assessment to test my laboratory acumen.

Facing professional development challenges

While necessary to ensure instructor quality, the accreditation process often creates a bottleneck effect for dual enrollment programs. Student interest far exceeds a school’s ability to vet instructors. A focus of many dual enrollment coordinators, policy makers, and school officials is simplifying the process of identifying and accrediting qualified instructors. This resonated with the attendees of the 2019 regional and national NACEP conferences who completed the survey at our Pearson booth. In fact, 41% of respondents indicated teacher professional development and accreditation was one of their largest program pain points.

The College Board Advanced Placement program offers week-long, intensive summer institutes on college campuses nationwide where teachers receive certification to teach AP courses. Can collegiate systems work in conjunction with governing bodies such as NACEP to hold similar dual enrollment institutes?

While the process of obtaining credentials can be cumbersome, it is equally difficult to maintain a schedule of professional development opportunities for dual enrollment instructors. Hargrave High School was more than a 50 minute drive from Lee College, prohibiting me from attending most on-site training. Travel to department meetings, team meetings, and faculty-wide technology and platform training could feasibly take an entire day, when in actuality high school teachers are only granted one or two 50 minute planning periods per school day.

The need for creative solutions

The most effective dual enrollment programs will solve these problems with outside-the-box solutions. Many collegiate partners are now offering evening, weekend, and summer professional development opportunities to accommodate the traditional high school teacher’s schedule. In addition, on-demand and webinar-based professional development can help bridge the distance gap between high school and college campuses.

The University of Texas OnRamps program employs a hybrid model wherein high school dual enrollment teachers attend an intensive summer institute followed by continual web-based support from a tenured faculty member. This allows the program to be administered throughout the entire state of Texas, helping to alleviate both the accreditation and professional development distance gap. Another unique solution is the development of dual enrollment satellite campuses such as the Lee College South Liberty Education Center. This center is located an hour away from the main campus of Lee College, allowing for a different subset of area high school students to convene to take dual enrollment classes from a qualified instructor, thus also helping to alleviate the burden of teacher accreditation and training.

These issues represent a small subset of the challenges faced by dual enrollment programs. In subsequent blogs, we’ll explore additional pain points we’ve discovered, share best practices, and present ways that Pearson is here to ensure equitable access to quality dual enrollment courses. Stay tuned for future posts addressing access to collegiate curricula, affordable student materials, and student readiness programs.

For more information on the OnRamps program, please visit visit https://onramps.utexas.edu/. For more information on the Lee College South Liberty Education Center, please visit http://www.lee.edu/south-liberty/.

As a former full-time community college math professor in the state of Florida, I had many dual-enrolled high school students in my classes over the years. For community college instructors, having dual enrollment students in the classroom doesn’t change much about how we teach or conduct class. Sure, I reminded my college-aged students to be mindful that there were minors in the room, and I frequently tweaked due dates at the beginning of the semester since many dual-enrolled students had to wait for the district to provide their course materials. But I had the luxury of teaching my courses using the same textbook regardless of whether I had dual-enrolled students on my roster or not.

Another advantage I had was that my department was an early adopter of MathXL and MyLab™ Math, so I felt comfortable not only creating courses and assignments in those programs, but also helping my students take advantage of the great features they contained. I didn’t realize how different the experience of teaching dual enrollment can be for high school teachers until 2018, when I joined Pearson on a new team whose goal was to make dual enrollment work better for all teachers.

Accessing dual enrollment materials

Most dual enrollment partnerships require that courses taught in a high school must use the same course materials as the equivalent college course. This means that high school dual enrollment teachers must not only get their hands on the textbook, but also gain access to any corequisite online component (such as MyLab or Mastering™).

Fortunately, Pearson has made these two tasks easy, thanks to an updated website designed with dual enrollment teachers in mind. On the Preview page, you will find a link to our Dual Enrollment Instructor Access Request Form, where you can request access to our digital platforms (which contain the eText) and also request a print textbook (if needed). Additionally, the Purchase page walks users through the options to purchase student materials, since dual enrollment can have various purchasing models not commonly found in higher education.

How-tos and support

Like myself, many college professors have been using MyLab and Mastering for years, but fewer high school teachers have experience with these platforms. Still, if the college is using MyLab Math in their precalculus courses, the high school teachers are typically expected to use MyLab Math in their dual enrollment precalculus courses as well. Pearson provides high school dual enrollment teachers with the resources they need to become comfortable using our digital products. Visit our Get Started page to learn how to register yourself and your students for MyLab or Mastering.

Once you are registered and are ready to learn more, the Training and Support page provides the opportunity to subscribe to our customer success journey emails that are loaded with helpful tips, or register for a webinar to take a deeper dive into using your MyLab or Mastering product. This page also explains how to get access to the Instructor Resource Center so you can download presentations, instructor manuals, test files, and more.

Lastly, this page offers assistance in case you need technical support. We have worked with our sales and technical support teams to better prepare them to tackle dual enrollment-related issues. We encourage you to bookmark our Dual Enrollment Customer Handbook, which contains much of the same information as our website, but in a handy PDF format.

Pearson is committed to providing solutions to the unique needs of dual enrollment teachers. See how we can help your program by reading through our Results and Success Stories.

Have questions?

When you are ready to learn more, your sales representative can answer questions regarding content, pricing, and delivery. If student materials will be purchased via high school purchase order, find your K–12 sales representative. If student materials will be purchased via any other method, find your higher ed sales representative.

Being a leader can be challenging at the best of times, but even more so in a crisis situation like the current pandemic. Transitioning Survey findings from Pearson identified that people’s satisfaction with the work from home experience has declined: Only 82% of those in the US are currently satisfied with working remotely versus 93% in early March.

But how do you lead well when you can’t physically meet with the people you are leading? Here are our tips for effective leadership in a virtual world

1. Focus on inspiration and motivation, rather than just managing or controlling

Motivating and inspiring leadership strategies are especially important when leading virtually because we lack many social cues and tools we usually use to influence others. Be more mindful and practice this.

Examples of these types of strategies include:

• Displaying ethical and inspiring behavior, taking a stand, and acting with conviction.
• Supporting others and attending to their individual needs.
• Motivating others by projecting a positive vision.
• Supporting innovation and creativity.

2. Be optimistic, but honest

In times like these, people look to their leaders for hope, while also expecting honesty and transparency. This can be a difficult balance, when you might be experiencing personal stress and worry and often have to communicate bad news.

We recommend:

• Delivering information in a timely manner, and in a compassionate, caring, and straightforward way. Here is a checklist from the CDC on how to communicate in a crisis.
• Giving others an opportunity to process the information, and a space to share their thoughts and experiences.
• Finding opportunities for realistic optimism, pointing toward the future and highlighting ways that everyone can work towards it.

3. Support trust and cohesion within virtual teams

It can be challenging for virtual teams to develop trust and cohesion.

As a leader, you can:

• Set norms and processes around communication.
• Encourage and schedule time for personal and social conversations as well as work discussions.
• Include regular opportunities for video conferencing, which allows for much richer interaction.
• Be a role model for these strategies.

4. Provide frequent and explicit opportunities for coordination

Because virtual teams have fewer opportunities to spontaneously interact and coordinate work, it is particularly important to provide clear channels and expectations for communication and coordination.

Leaders play a key role in establishing these norms and expectations, such as:

• Plan regular calls so that everyone in the group can share their progress.
• Use instant message or chat functions to take the place of impromptu in-person meetings.

5. Take care of your own mental health

Leaders are not immune to experiencing worries, stress, anxiety, or sadness at times of uncertainty. In fact, you may experience a unique set of stressors, making it all the more important for you to take the time to take care of yourself. For strategies to do this, read our blog on wellness.

Right now many of us are juggling working in a new environment, becoming a teacher for our kids, caring for our family full time and dealing with the anxiety that comes from living in the middle of a pandemic. We’re all feeling pretty stressed. Self-care is crucial for managing these negative emotions and being resilient.

Here are six tips based on the science of learning to help you get through this:

1. Look after your physical and mental well-being

If possible, continue your current self-care practices since it is easier to stick to existing habits. However, many of us will have to alter or discover new ones.

Here are some ideas if you are stuck at home for a few weeks:

• Take care of your body by eating healthy, well-balanced meals, exercising regularly, and getting plenty of sleep.
• Work up a sweat with at-home or individual exercise activities by following workout videos on YouTube, using Fitness Apps for HIIT or strength training, or by hitting the pavement for a walk or run outside.
• Practice relaxation strategies such as deep breathing, progressive muscle relaxation, or mindfulness meditation. If you’re new to this, here are a few options to start.
• Make time for appropriate activities that bring you happiness and joy. These might include cooking, listening to music, taking a warm bath, crafting, reading, or watching TV or movies.

2. Maintain social connections

For introverts and extroverts alike, the activities that are most important for promoting our well-being are inherently social, which can make this period where we are encouraged to be physically distant from our loved ones particularly difficult. It is all the more important to maintain our social connections, using technology to help us stay psychologically close.

• Use the many different modes of communication at our fingertips – voice calls, text, social media. Video especially can make us feel closer.
• Since interactions will not come up as naturally during this period, be more intentional about scheduling time to speak with friends and family. They will be excited to hear from you.
• These conversations will be important opportunities to relieve stress by sharing your feelings with others. In addition, try to incorporate fun, play a game virtually or watch the same movie together.

3. Create structure and a schedule

Watching the news can make us feel a lack of control, which fuels stress. Control what you can and maintain as much normalcy as possible.

• Develop a schedule and try to stick to your new routine. You can start with activities that support good eating and sleep habits, and fill in with both fun and necessary activities. Scheduling in regular opportunities for self-care can help us stick to those plans.
• For those who are transitioning into remote work, maintaining a schedule can help ensure dedicated time for work while also protecting individual relaxation and family time.
• Particularly for families who have young children home from school, maintaining a schedule may seem daunting. Be kind to yourself as you work through new processes and routines. Much of the benefit of the schedule comes from thoughtfully making one, not perfectly following one.

4. Be a smart media consumer

It is important to find a balance regarding media consumption. With situations changing quickly in a crisis, it is useful to follow the news in order to keep up-to-date. On the other hand, repeatedly viewing (often negative) news stories can increase stress and anxiety.

Consider taking breaks from viewing the news, or schedule specific times to check the news. It can also be helpful to limit your media consumption to a few, trusted sites, which can help keep you from hearing the same information repeatedly.

5. Seek additional help if needed

During times such as these, it is completely normal to experience elevated levels of stress along with other negative emotions such as sadness, anxiety, anger, and frustration. If these persist or worsen and begin to cause significant distress or dysfunction, seek additional help.

More specific warning signs include:

• Persistent anxiety, worry, insomnia, or irritability.
• Withdrawing from appropriate social contact.
• Persistently checking for symptoms or seeking reassurance about one’s health.
• Abusing alcohol or drugs.
• Experience of suicidal thoughts or actions.

Many therapists are transitioning to providing telemedicine so you get professional support without needing to meet in person. Find a therapist from a site like Psychology Today. Those with preexisting mental health conditions should continue with treatment.

6. Practice empathy

We are in many ways overwhelmed with information and recommendations and it can be easy to fall into the trap of judging others for their choices. But many are having to weigh financial concerns with public health and personal safety, and making difficult decisions.

• Hanging on to judgment and anger at others can be counter productive. It can cause our personal stress levels to elevate and can break down the social bonds that are so important to weathering crises. Try to practice empathy by considering the perspectives of others. Understanding why someone has made a different decision from you can help you be more compassionate. Loving-Kindness Meditation can also support compassion and empathy. This type of meditation involves mentally sending kindness and goodwill to others. Read more here.
• But also, don’t let trying to practice self-care stress you out. Do the best you can and be kind to yourself and others.