Professionalism

Overview

Professionalism is an important part of any workplace and as such all employers will expect their employees to demonstrate professionalism. This course will explain the importance of professionalism and how it is applied in the workplace.

Learning content includes video tutorials, interactive quizzes, worksheets and assignments which will help learners understand the underpinning knowledge required for them to practice this behaviour in their workplace.

Learning outcomes

A definition of professionalism.
The four characteristics of professionalism and what is expected for each of these.
The benefits of professionalism to an employer and employee.
What it means to communicate with empathy.

Sample a module