Management Information Systems: Managing the Digital Firm, Global Edition, 17th edition
Published by Pearson (June 2, 2021) © 2021
  • Kenneth C. Laudon
  • Jane P. Laudon

Title overview

An authoritative, case-based study of IS in business today

For introductory courses in IS (Information Systems) and MIS (Management Information Systems).

Management Information Systems, 17th edition, Global Edition, helps your students to understand the connection between MIS and business performance.

Packed with real-life case studies, the 17th edition gives your students a comprehensive overview of information systems used by business firms today, describing how well-known companies use IT to solve problems and achieve business objectives.

Authoritative and thorough, this case-based study of Information Systems (IS) helps your students develop sought-after skills and is ideal for introductory courses in IS and MIS.

This title is available with MyLab®MIS and has a Companion Website.

Hallmark features of this title

Includes career resources:

  • Job-hunting guides
  • Instructions for building a digital portfolio
  • Guidance for incorporating MIS knowledge into resumes, cover letters, and job interviews.

Integrated hands-on learning

  • Interactive Sessions are two short cases per chapter redesigned as active learning opportunities for use in the classroom or on online discussion boards. Each case concludes with case study questions.

Student-focused learning with real-world applications

  • Case studies using current examples show how well-known companies use information systems to achieve business objectives, including Uber®, NFL®, Facebook>®, Crayola®, Walmart®, Amazon®, Google®, Starbucks®, and GE®.

New and updated features of this edition

Integrated hands-on learning

  • Interactive Sessions are two short cases per chapter redesigned as active learning opportunities for use in the classroom or on online discussion boards. Each case concludes with case study questions.

Support beyond the classroom

  • A Career Opportunities section, a new feature of each chapter, helps students use this text as a job hunting and career building tool. It includes an entry-level job description related to chapter topics, business-related questions that might arise during an interview, and tips for answering those questions and preparing for the interview.

New and updated coverage

  • Chapter 11 has been rewritten with new coverage of artificial intelligence, including machine learning, natural language systems, computer vision systems, and robotics, reflecting surging interest in business uses of AI.
  • Coverage of social business now examines "deep learning," supervised learning, unsupervised learning, edge computing, 5G networks, general data protection regulation (GDPR), blockchain, data lake, distributed database, and FinTech.
  • Updated text, figures, tables, and cases draw on the latest sources from industry and MIS research as of September 2018.

Key features

Features of MyLab® MIS for the 17th Edition

MyLab®is the teaching and learning platform that allows instructors to reach every student with powerful self-study material and assessments.

  • Teach your course your way: Whether you would like to build assignments or create your own questions, MyLab MIS gives you the flexibility to create a course to fit your needs.
  • Empower each learner: Each student learns at a different pace. Personalised learning pinpoints the precise areas where each student needs practice, giving all students the support they need to be successful.
  • Deliver trusted content: We partner with highly respected authors to develop interactive content and course-specific resources that you can trust - and keep your students engaged.
  • Improve student results: When you teach with MyLab, student performance often improves. That is why instructors have chosen MyLab for over 15 years, touching the lives of over 50 million students.

Discover more about MyLab®MIS.

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Features of Pearson eText for the 17th Edition

Help your students understand how MIS relates to business performance with this case-based study.

Management Information Systems, 17th Edition is an authoritative text with built-in resources and case examples to help your students understand how well-known companies use IT to solve problems and achieve business objectives and develop sought-after skills.

Extend learning beyond the classroom with Pearson eText – an easy-to-use digital textbook.

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Table of contents

PART I: ORGANIZATIONS, MANAGEMENT, AND THE NETWORKED ENTERPRISE

  1. Information Systems in Global Business Today
  2. Global E-Business and Collaboration
  3. Information Systems, Organizations, and Strategy
  4. Ethical and Social Issues in Information Systems

PART II: INFORMATION TECHNOLOGY INFRASTRUCTURE

  1. IT Infrastructure and Emerging Technologies
  2. Foundations of Business Intelligence: Databases and Information Management
  3. Telecommunications, the Internet, and Wireless Technology
  4. Securing Information Systems

PART III: KEY SYSTEM APPLICATIONS FOR THE DIGITAL AGE

  1. Achieving Operational Excellence and Customer Intimacy: Enterprise Applications
  2. E-commerce: Digital Markets, Digital Goods
  3. Managing Knowledge and Artificial Intelligence
  4. Enhancing Decision Making
  5. Building Systems
  6. Managing Projects
  7. Managing Global Systems

Author bios

Kenneth C. Laudon was a professor of information systems at the New York University School of Business. He held a BA in economics from Stanford and a PhD from Columbia University. He authored 12 books dealing with electronic commerce, information systems, organizations, and society. Professor Laudon wrote more than 40 articles concerning the social, organizational, and management impacts of information systems, privacy, ethics, and multimedia technology.

Jane Price Laudon is a management consultant in the information systems area and the author of seven books. Her special interests include systems analysis, data management, MIS auditing, software evaluation, and teaching business professionals how to design and use information systems.

Jane received her PhD from Columbia University, her MA from Harvard University, and her BA from Barnard College. She has taught at Columbia University and the New York University Graduate School of Business.

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