Table of contents
Chapter 1 Marketing: creating customer value and engagement
Chapter 2 Company and marketing strategy
Chapter 3 Analysing the marketing environment
Chapter 4 Marketing research to gain consumer insights
Chapter 5 Sustainable marketing, social responsibility andethics
Chapter 6 Consumer markets and consumer buyer behaviour
Chapter 7 Business markets and business buyer behaviour
Chapter 8 Customer value-driven marketing strategy: creating valuefor target customers
Chapter 9 Branding: developing strong brands
Chapter 10 Products and services
Chapter 11 Pricing strategies
Chapter 12 Marketing channels
Chapter 13 Marketing communications
Chapter 14 Creating competitive advantage
Author bios
Anders Parment is an award-winning researcher and author. He is a Senior Lecturer and Researcher in Marketing at Stockholm University School of Business. He has won several prizes for his books and teaching, and is a well-known speaker and consultant.
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