The role of remote proctoring tools in academic integrity
Academic integrity has been of paramount concern in distance education since its inception. Arguably, the integrity of online classes received increased attention in recent years due to the pandemic when many instructors and students alike were thrust into the world of online learning by force.
During this time, upwards of 75% of all undergraduate students were enrolled in at least one distance education course. Further, 44% of undergraduate students took only online classes during this time (NCES, 2022). Some online instructors utilize measures outside of traditional tests to discourage cheating, such as projects, open-ended assessment questions, or other “internet resistant” question types (Suzuki, 2000).
However, many of these instructors also require proctored testing as part of their academic integrity toolbox. While in-person proctoring may be the gold standard, as far as control over the testing environment and the test-takers, remote proctoring may be a more cost-effective option for students who do not live near a testing center or students who need to minimize proctoring costs.
Pearson has partnered with two titans of the online proctoring industry to offer remote proctoring options directly within MyLab®: ProctorU and Respondus.
ProctorU has been a well-known provider of online test proctoring since 2008. Once an institution or instructor secures an agreement with ProctorU, instructors will receive an institutional key to enable this proctoring option in their MyLab courses. Depending on the type of license that is granted, the testing cost may be covered by the institution, or it could be passed to students with a paywall before they can access the test.
Once enabled, ProctorU can be required for selected tests or quizzes. The process for students could not be simpler; students log into their MyLab courses and access their tests or quizzes as they normally would. When students start their tests, a window pops up that walks students through the steps to start their proctored test experience.
After completing the multifaceted identity verification process that includes biometric keystroke analysis, facial recognition, and challenge questions, students are monitored virtually by their webcam, microphone, and ProctorU software.
Respondus has been part of the online testing industry for over 20 years. Respondus Monitor is their automated remote proctoring system that uses a student's webcam and industry-leading analytics to detect suspicious activity during exams and has been integrated into MyLab since 2020. To enable Respondus Monitor, instructors can choose to enter the Respondus license of their institutions, if available, or they can immediately choose the Student Payment option, which will pass the nominal test cost directly to the student.
Respondus Monitor can be required for selected tests or quizzes. Further, instructors can customize the authentication sequence that students must complete prior to starting their tests (e.g., include custom instructions, require students to show their ID, check students’ environment, etc.).
Proctored testing is one of many tools often utilized by online instructors to help ensure the academic integrity of their courses. For more information about our platform proctoring options, explore MyLab and Mastering® features or speak with your sales rep today.
United States Department of Education. N.d. Fast Facts. National Center for Education Statistics. Accessed October 26, 2022. https://nces.ed.gov/fastfacts/display.asp?id=80
Suzuki, J. (2020, August 4.). Writing good questions for the internet era. American Mathematical Society Blog. https://blogs.ams.org/matheducation/2020/08/04/3229/.