Published by Pearson (July 14, 2021) © 2020
Communication: Making Connections helps you learn how to communicate more effectively in our ever-changing world. Authors William Seiler, Melissa Beall and Joseph Mazer balance a thorough yet straightforward explanation of basic principles with a solid theoretical foundation, backed by the most up-to-date research.
The 11th Edition offers expanded coverage of contemporary issues that impact the communication field, including the proliferation of social media and cultural diversity. Throughout the narrative, the authors explore the implications of new communication technologies via platforms such as Facebook, Twitter, Instagram and Snapchat. Numerous new examples keep the text current, and emphasize the relevance of course content.
PART 1: MAKING CONNECTIONS THROUGH COMMUNICATION
1. Connecting Process and Principles in the 21st Century
2. Connecting Perception, Self, and Communication
3. Connecting through Culture and Diversity
4. Connecting through Verbal Communication
5. Connecting through Nonverbal Communication
6. Connecting through Social Media and New Technologies
7. Connecting Listening and Thinking in the Communication Process
PART 2: CONNECTING IN THE PUBLIC AND RELATIONAL CONTEXTS
8. Selecting a Topic and Connecting to the Audience
9. Research: Gathering and Using Information
10. Organizing and Outlining Your Speech
11. Managing Anxiety and Apprehension When Delivering Your Speech
12. Informative and Persuasive Speaking
13. Connecting through Interpersonal Communication: Developing, Maintaining, and Dissolving Relationships
14. Connecting through Participating in Groups and Teams
15. Connecting through Workplace Communication: Preparing for Your Future
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