PART I: THE LONG ROAD TO COMMUNITY POLICING AND PROBLEM SOLVING
1. Evolution: The Geneses of Community Policing
2. Community Partnerships: Building Accord in a Time of Discord
PART II: POLICING’S DUAL PRIORITIES: MANAGING DIVERSITY AND HOMELAND PROTECTION
3. Policing a Diverse Society
4. Protecting the Homeland: An International Problem for Local Police
PART III: PROBLEM SOLVING PROCESSES, PROGRAMS, AND PRACTICES
5. Problem Solving: A Process Model
6. Crime Prevention: Programs and Practices
7. Tools for Problem Solving: Using Information Technology
PART IV: NEEDED: ORGANIZATIONAL FOUNDATION FOR PROBLEM SOLVING
8. Changing Agency Culture: Toward Constitutional and Legitimate Policing
9. Planning and Implementation: Keys to Success
10. Training for Problem Solving: “Learning by Doing”
11. Evaluating and Assessing Outcomes: Do the Responses “Measure Up”?
PART V: ADDRESSING TODAY’S CRIME AND DISORDER
12. Problem Solving in Practice: “What Works” with Drugs, Youth Gangs and Violence, and Neighborhood Disorder
13. Addressing Offenders and Victims: Mental Illness, Domestic Violence, Cyber Criminals, Human Trafficking
PART VI CHALLENGES AHEAD
14. Future Opportunities–and Obstacles
Answers
Appendix 1: Award-Winning Problem-Solving Case Studies
Appendix 2: Model Academic Curriculum for Problem-Oriented Policing
Credits
