EMS Quality Management and Research, 1st edition

Published by Pearson (July 21, 2014) © 2015

  • Bruce E. Evans EMS Program Chair, National Fire Academy
  • Jeffrey T. Lindsey University of Flordia, Gainseville, FL
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Table of contents

1.      Why Quality?

2.      History of Quality in EMS

3.      Domains of a QI System

4.      Defining Quality

5.      Measuring Quality

6.      Databases and Data Collection

7.      Data and Quality Analysis

8.      Quality Improvement Program and Project Management

9.      Creating and Maintaining a Culture of Quality

10.  Legal Considerations and Corrective Action

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