Operations Management: Sustainability and Supply Chain Management, 13th edition

Published by Pearson (September 15, 2020) © 2020

  • Jay Heizer Texas Lutheran University
  • Barry Render Graduate School of Business, Rollins College
  • Chuck Munson Carson College of Business, Washington State University
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In this eTextbook — More ways to learn

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  • More supportive. Get AI explanations and practice questions (select titles).
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  • More understandable. Translate text into 100+ languages with one tap.
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monthly payments or
pay undefined one-time
Instant access

In this eTextbook — More ways to learn

  • More flexible. Start learning right away, on any device.
  • More supportive. Get AI explanations and practice questions (select titles).
  • More interactive. Bring learning to life with audio, videos, and diagrams.
  • More memorable. Make concepts stick with highlights, search, notes, and flashcards.
  • More understandable. Translate text into 100+ languages with one tap.

Title overview

Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner. It also offers the largest, most diverse collection of issues on the market.

Updated problems found in the 13th Edition contain ample support in the book's solved-problems and worked examples. Together, these help you better understand concepts important to today's OM professionals.

Table of contents

PART I: INTRODUCTION TO OPERATIONS MANAGEMENT

  1. Operations and Productivity
  2. Operations Strategy in a Global Environment
  3. Project Management
  4. Forecasting

PART II: DESIGNING OPERATIONS

  1. Design of Goods and Services
    • Supplement 5: Sustainability in the Supply Chain
  2. Managing Quality
    • Supplement 6: Statistical Process Control
  3. Process Strategies
    • Supplement 7: Capacity and Constraint Management
  4. Location Strategies
  5. Layout Strategies
  6. Human Resources, Job Design, and Work Measurement

PART III: MANAGING OPERATIONS

  1. Supply Chain Management
    • Supplement 11: Supply Chain Management Analytics
  2. Inventory Management
  3. Aggregate Planning and S&OP
  4. Material Requirements Planning (MRP) and ERP
  5. Short-Term Scheduling
  6. Lean Operations
  7. Maintenance and Reliability

PART IV: BUSINESS ANALYTICS MODULES

  • Module A: Decision-Making Tools
  • Module B: Linear Programming
  • Module C: Transportation Models
  • Module D: Waiting-Line Models
  • Module E: Learning Curves
  • Module F: Simulation
  • Module G: Applying Analytics to Big Data in Operations Management

Author bios

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