Process Quality, 2nd edition

Published by Pearson (November 6, 2020) © 2021

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$90.40

Price Reduced From: $113.00

Details

  • A print edition

This product is expected to ship within 3-6 business days for US and 5-10 business days for Canadian customers.

Title overview

Process Quality is part of the NAPTA Series for Process Technology. Developed with Industry and Education, the series supports a consistent curriculum and exit competencies for Process Technology graduates.

The 2nd Edition provides an up-to-date common national standard for the Process Quality course of a Process Technology degree program. It is fully revised to align with the new NAPTA curriculum.

A new full-color art program includes more than 190 fully revised artwork and photo images, including new visuals representing process quality. A new chapter on data collection and representative sampling was added. All content has been updated, including content on ISO standards. Additionally, new quality tools have been added and illustrated.

Table of contents

PART 1: INTRODUCTION TO QUALITY CONCEPTS
1. Introduction to Process Quality
2. Total Quality Management and Economics
3. Customer Service
4. Quality Management Systems — International Standards (ISO)
5. Quality Management – Quality Reliability Planning
6. Team Skills

PART 2: CONTINUOUS IMPROVEMENT STRATEGIES
7. Root Cause Analysis (RCA) and Corrective Action/Preventive Action (CPA)
8. Six Sigma
9. Lean

PART 3: GROUP PROBLEM SOLVING
10. Designed Experiments
11. Other Basic Quality Tools
12. Data Collection and Representative Sampling

PART 4: VARIABILITY, CONTROL CHARTS, AND PRODUCT CAPABILITY
13. Variance and Operating Consistency
14. Variables Control Charts and Interpretation
15. Attributes Control Charts and Interpretation
16. Process Capability
17. Putting the Puzzle Together

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