For courses in Supervision.

Offering a new approach to supervision, this book moves beyond just order-giving strategies to address leadership techniques that work with today’s workers and teams. Throughout the book, readers learn how to supervise a diverse workforce that is often set in dispersed, self-managing teams. The link between supervision and leadership is explored as well as common supervisory tasks such as planning and setting goals; organizing jobs and work; interviewing and screening employees; and appraising and managing performance.

For courses in Supervision.

Offering a new approach to supervision, this book moves beyond just order-giving strategies to address leadership techniques that work with today’s workers and teams. Throughout the book, readers learn how to supervise a diverse workforce that is often set in dispersed, self-managing teams. The link between supervision and leadership is explored as well as common supervisory tasks such as planning and setting goals; organizing jobs and work; interviewing and screening employees; and appraising and managing performance.

Features

Integrates supervision and leadership–see Chapter 2 and Chapter 11.

• Moves beyond just order-giving strategies to address leadership techniques that work with today’s workers and teams. 

Emphasizes how to supervise a diverse workforce–see Chapter 2 and throughout.

• Shows how to maximize diversity's potential advantages and minimize its potential barriers such as prejudices and bias.  

Presents practical basic supervisory skills–see Chapters 3-16.

• Gives students the basic supervisory skills such as planning and setting goals; organizing jobs and work; interviewing and screening employees; and appraising and managing performance.  

Includes Leadership Applications for Supervisors sections–see the Hersey Blanchard Model and Taking Corrective Action with the Right Leadership Style in Chapter 5(control) and the Role of Leader Consideration and Support in Grievances in Chapter 15 (labor relations).

• Describes relevant leadership concepts and skills and presents research-based leadership applications that can be used by supervisors on-the-job. 

Includes Supervising the New Workforce sections–see the Gender Gap in Appraisals in Chapter 14 (appraising) and Protecting Vulnerable Workers in Chapter 16 (safety).

• Provides practical insights that help supervisors understand the challenges of supervising a diverse workforce.