Understanding Session Border Controllers: Comprehensive Guide to Deploying and Maintaining Cisco Unified Border Element Solutions, 1st edition

Published by Cisco Press (November 28, 2018) © 2019

  • Kaustubh Inamdar
  • Steve Holl
  • Gonzalo Salgueiro
  • Kyzer Davis
  • Arunachalam Chidambaram
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Enterprise and service provider networks are increasingly adopting SIP as the guiding protocol for session management, and require leveraging Session Border Controller (SBC) technology to enable this transition. Thousands of organisations have made the Cisco Unified Border Element (CUBE) their SBC technology of choice.

Understanding Session Border Controllers gives network professionals and consultants a comprehensive guide to SBC theory, design, deployment, operation, security, troubleshooting, and more. Using CUBE-based examples, the authors offer insights that will be valuable to technical professionals using any SBC solution.


The authors thoroughly cover native call control protocols, SBC behaviour, and SBC’s benefits for topology abstraction, demarcation and security, media, and protocol interworking. They also present practical techniques and configurations for achieving interoperability with a wide variety of collaboration products and solutions.

  • Evaluate key benefits of SBC solutions for security, management, and interoperability
  • Master core concepts of SIP, H.323, DTMF, signalling interoperability, call routing, fax/modem over IP, security, media handling, and media/signal forking in the SBC context
  • Compare SBC deployment scenarios, and optimise deployment for your environment
  • Size and scale an SBC platform for your environment, prevent oversubscription of finite resources, and control cost through careful licensing
  • Use SBCs as a back-to-back user agent (B2BUA) to interoperate between asymmetric VoIP networks
  • Establish SIP trunking for PSTN access via SBCs
  • Interoperate with call servers, proxies, fax servers, ITSPs, redirect servers, call recording servers, contact centres, and other devices
  • Secure real-time communications over IP
  • Mitigate security threats associated with complex SIP deployments
  • Efficiently monitor and manage an SBC environment
  • 1. Introduction
  • 2. Benefits of SBCs & Real World Deployment Scenarios
  • 3. Getting Started
  • 4. Dial Plan Implementation
  • 5. DTMF Interworking
  • 6. Media Payload Manipulation by SBCs
  • 7. Security on SBCs
  • 8. FOIP on SBCs
  • 9. High Availability Solutions
  • 10. SIP Normalization
  • 11. Media & Signal Plane Operations of SBCs
  • 12. Signal Forking and Network Based Call Recording
  • 13. SBCs in a Contact Center Environment
  • 14. Closing Points and Conclusion

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