Foundations of Lodging Management, 2nd edition

Published by Pearson (July 14, 2021) © 2022

  • David K. Hayes
  • Jack D. Ninemeier
  • Allisha A. Miller

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ISBN-13: 9780137615025 (2021 update)

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ISBN-13: 9780137615025 (2021 update)

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Purchasing Instructions

This form contains two groups of radio buttons, one for Exam Pack purchasing options, and one for standard purchasing options. Only one option can be chosen for purchase. Any option that is selected will deselect any previously selected purchase option.

eTextbook access on Pearson+

ISBN-13: 9780137615025 (2021 update)

Unlock extra study tools in 19 subjects

eTextbook access + Study & Exam Prep monthly subscription on Pearson+

ISBN-13: 9780137615025 (2021 update)

In this eTextbook — More ways to learn

  • More flexible. Start learning right away, on any device.
  • More supportive. Get AI explanations and practice questions (select titles).
  • More interactive. Bring learning to life with audio, videos, and diagrams.
  • More memorable. Make concepts stick with highlights, search, notes, and flashcards.
  • More understandable. Translate text into 100+ languages with one tap.
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  • A print edition

This product is expected to ship within 3-6 business days for US and 5-10 business days for Canadian customers.

Table of contents

1. Introduction to the Lodging Industry
2. The Structure of the lodging Industry
3. Guest Service in the Lodging Industry
4. Managing Lodging Operations
5. Staffing the Lodging Operation
6. The Front Office Department
7. The Sales and Marketing Department
8. The Housekeeping Department
9. The Maintenance Department
10. Food and Beverage Operations: Limited Service Hotels
11. Food and Beverage Operations: Full-Service Hotels
12. The Accounting Department
13. Safety and Security
14. Careers in the Lodging Industry

Author bios

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