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  5. Business and Professional Communication: Plans, Processes, and Performance, Books a la Carte

Business and Professional Communication: Plans, Processes, and Performance, Books a la Carte, 6th edition

  • James R. DiSanza
  • Nancy J. Legge

Published by Pearson (August 1st 2016) - Copyright © 2017

6th edition

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Overview

For courses in Business and Professional Communication

 

Real business examples and fundamental skill building
Business and Professional Communication places a strong emphasis on presentations in business settings to better prepare students for the realities of daily career life. Jim DiSanza and Nancy Legge’s comprehensive topic coverage offers clear guidance for all communication practices in businesses and organizations. Centered on the notion that business communication can influence the interpretation of issues and events, the Sixth Edition provides students with practical tips, contemporary applications, and a survey of the relevant contexts for business and professional communication.
 
NOTE: This ISBN is for a Pearson Books a la Carte edition: a convenient, three-hole-punched, loose-leaf text. In addition to the flexibility offered by this format, Books a la Carte editions offer students great value, as they cost significantly less than a bound textbook.

Table of contents

1. The Role of Communication in Business and the Professions

 

PART I – DYADIC AND GROUP COMMUNICATION
2. Listening and Feedback in Organizational Relationships
3. Communicating in Organizational Groups and Teams
4. Interpersonal Politics and Power in Communication
5. Professional Interviews

 

PART II – CREATING A PROFESSIONAL PRESENTATION
6. Considering Audience Feedback
7. Preparing and Delivering Presentations
8. Creating and Using Visual Aids

 

PART III – TYPES OF BUSINESS AND PROFESSIONAL PRESENTATIONS
9. Technical Presentations
10. Proposal Presentations
11. Sales Presentations
12. Risk Communication
13. Crisis Communication

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