CCNP Collaboration Core Cert Guide Exam 72 (Rough Cuts), 1st edition

  • Jason Ball


CCNP and CCIE Collaboration Core CLCOR 350-801 Official Cert Guide is Cisco's official, comprehensive self-study resource for Cisco’s CLCOR 350-801 exam (Implementing Cisco Collaboration Core Technologies), part of today’s pathway to the CCNP Collaboration credential. It will thoroughly prepare network professionals to install, configure, support, and troubleshoot today’s Cisco Collaboration endpoint and infrastructure products in modern on-premises environments.

Designed for all CCNP Collaboration candidates, it covers every CLCOR 350-801 exam objective concisely and logically, with extensive teaching features designed to promote retention and understanding. You'll find:
  • Pre-chapter quizzes to assess knowledge upfront and focus your study more efficiently
  • Foundation topics sections that explain concepts and configurations, and link theory to practice
  • Key topics sections calling attention to every figure, table, and list you must know
  • Exam Preparation sections with additional chapter review features
  • Final preparation chapter providing tools and a complete final study plan
  • A customizable practice test library
This guide offers comprehensive, up-to-date coverage of all CLCOR 350-801 exam topics related to:
  • Audio and video fundamentals
  • The Cisco UC phone and telepresence endpoint product portfolio
  • Network requirements to support on-premises collaboration deployments
  • Infrastructure components, from call control through Cisco Unified Communications Manager
  • Edge products available in Cisco collaboration solutions
  • Cisco Unity Connection and Cisco’s Instant Messaging (IM) and presence services
  • Maintenance, support, and troubleshooting for Cisco Collaboration systems and components

Table of contents


1. Introduction to Collaboration

2. Audio Basics

3. Video Basics

4. Collaboration Endpoint Components and Environment

5. Communications Protocols

6. Cisco Solution for Converged Collaboration

7. Cisco Unified Communications Phones

8. Cisco Telepresence Endpoints

9. Registration and Call Setup

10. Maintaining Endpoints

11. Cisco Core Network Components

12. Layer 2 and Layer 3 QoS parameters

13. DNS, NTP and SNMP

14. Cisco Unified Communications Manager Setup

15. LDAP Integration with Cisco Unified Communications Manager

16. Registering SIP Endpoints to the Cisco Unified Communications Manager

17. Cisco Unified Communications Manager Call Admission Control (CAC)

18. Configuring Globalized Call Routing in Cisco Unified Communications Manager

19. Registration Policies on Cisco Expressway Core

20. Call Admission Control on Cisco Expressway

21. Introduction to Cisco Edge Services

22. Firewall Traversal with Cisco Expressway Edge

23. Cisco IOS XE Gateway and Media Resources

24. Cisco Unified Border Element

25. Understanding Cisco Unity Connection

26. Cisco Unity Connection End User and Voice Mailbox 

27. Cisco Unified Communications Manager IM and Presence Service

28. Users and Cisco Jabber Soft Clients

29. Cisco Problem Solving Model

30. Troubleshooting Endpoints

31. Cisco Unified Communications Manager Reports

32. Real Time Monitoring Tool (RTMT)

33. Monitoring Voicemail in Cisco Unity Connection

34. Understanding the Disaster Recovery System

35. Cisco Expressway Troubleshooting and Maintenance Tools


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Published by Cisco Press (July 29th 2020) - Copyright © 2020