Communicating in Small Groups: Principles and Practices, Updated Edition, 11th edition
Published by Pearson (June 5th 2015) - Copyright © 2016
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Table of contents
1. Introducing Group and Team Principles and Practices
2. Small Group Communication Theory
3. Group Formation
PART II: MANAGING GROUP AND TEAM RELATIONSHIPS
4. Preparing to Collaborate
5. Relating to Others in Groups and Teams
6. Improving Group Climate
7. Enhancing Group and Team Communication Skills
8. Managing Conflict
PART III: MANAGING GROUP AND TEAM TASKS
10. Making Decisions and Solving Problems
11. Using Problem-Solving Techniques
12. Enhancing Creativity in Groups and Teams
Appendix A: Principles and Practices for Effective Meetings
Appendix B: Principles and Practices for Communicating to an Audience
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