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Learn, prepare, and practice for CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) exam success with this CompTIA Cert Guide from Pearson IT Certification, a leader in IT Certification learning.

  • Master CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) exam topics
  • Assess your knowledge with chapter-ending quizzes
  • Review key concepts with exam preparation tasks
  • Practice with realistic exam questions
  • Get practical guidance for next steps and more advanced certifications

CompTIA A+ Cert Guide Core 1 (220-1001) and Core 2 (220-1002), 5th Edition is a best-of-breed exam study guide. Leading IT certification instructor Rick McDonald shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

The book presents you with an organized test preparation routine through the use of proven series elements and techniques. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Review questions help you assess your knowledge, and a final preparation chapter guides you through tools and resources to help you craft your final study plan.

The companion website contains the powerful Pearson Test Prep practice test software, complete with over 600 exam-realistic questions, including quiz, pre-assessment, and post-assessment questions. The assessment engine offers you a wealth of customization options and reporting features, laying out a complete assessment of your knowledge to help you focus your study where it is needed most. Digital Key Terms Flashcards are included for every term in the glossary and help you master each concept.

Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this CompTIA study guide helps you master the concepts and techniques that will allow you to succeed on the exam the first time.

The CompTIA study guide helps you master all the topics on the A+ Core 1 (220-1001) and Core 2 (220-1002) exams, including:

  • Core 1 (220-1001): Mobile devices, networking, hardware, virtualization and cloud computing, and hardware and network troubleshooting
  • Core 2 (220-1002): Operating systems, security, software troubleshooting, and operational procedures

Extensive improvements in this edition include: new content on Windows 10, Chrome OS, security, scripting, and remote access; expanded coverage of troubleshooting, operational procedures, laptop teardown, subassembly replacement, and virtualization; new coverage of Linux and macOS troubleshooting; new MacBook coverage; updated coverage of processors, BIOSes (including UEFI); USB 3.1 and USB-Type C; mobile device teardown; hardware upgrades; dealing with prohibited content/activity; Windows features and upgrade paths; and network and cloud computing.

Companion Website:

The website contains two free, complete practice exams.
Includes Exclusive Offer for up to 70% Off Premium Edition eBook and Practice Test

Pearson Test Prep online system requirements:
Browsers: Chrome version 73 and above; Safari version 12 and above; Microsoft Edge 44 and above. Devices: Desktop and laptop computers, tablets running on Android v8.0 and iOS v13, smartphones with a minimum screen size of 4.7". Internet access required.

Pearson Test Prep offline system requirements:
Windows 10, Windows 8.1; Microsoft .NET Framework 4.5 Client; Pentium-class 1 GHz processor (or equivalent); 512 MB RAM; 650 MB disk space plus 50 MB for each downloaded practice exam; access to the Internet to register and download exam databases

Table of contents

    Introduction xlviii
Part 1: Core 1
Chapter 1 Mobile Devices 3
    “Do I Know This Already?” Quiz 3
    Install and Configure Laptop Hardware and Components 7
    Install Components Within the Display of a Laptop 34
    Use Appropriate Laptop Features 39
    Characteristics of Other Mobile Devices 46
    Accessories and Ports Used by Other Mobile Devices 48
    Basic Mobile Device Network Connectivity and Application Support 53
    Methods to Perform Mobile Device Synchronization 67
    Review All the Key Topics 71
    Complete the Tables and Lists from Memory 73
    Define Key Terms 73
Chapter 2 Networking 79
    “Do I Know This Already?” Quiz 79
    TCP and UDP Ports, Protocols, and Their Purposes 84
    Networking Hardware Devices 91
    Install and Configure a Basic Wired/Wireless SOHO Network 98
    Compare and Contrast Wireless Networking Protocols 109
    Summarize the Properties and Purposes of Services Provided by Networked Hosts 119
    Network Configuration Concepts 123
    Using Networking Tools 143
    Review All the Key Topics 149
    Complete the Tables and Lists from Memory 149
    Define Key Terms 150
Chapter 3 Hardware 159
    “Do I Know This Already?” Quiz 159
    Basic Cable Types 164
    Common Connectors 193
    Installing RAM Types 194
    Installing Storage Devices 206
    Installing Motherboards, CPUs, and Add-on Cards 228
    Peripheral Types 296
    Printer 296
    Power Supplies 309
    Custom Components 319
    Common Devices 327
    SOHO Multifunction Devices 332
    Print Technologies 339
    Review All the Key Topics 366
    Complete the Tables and Lists from Memory 369
    Define Key Terms 369
Chapter 4 Virtualization and Cloud Computing 387
    “Do I Know This Already?” Quiz 388
    Common Cloud Models 391
    Client-Side Virtualization Overview 398
    Review All the Key Topics 404
    Define Key Terms 405
Chapter 5 Hardware and Network Troubleshooting 409
    “Do I Know This Already?” Quiz 409
    Troubleshooting Methodology 414
    Troubleshooting Motherboard, RAM, CPU, and Power Issues 415
    Recommended Tools 439
    Troubleshooting Hard Drives and RAID Arrays 445
    Troubleshooting Video, Projector, and Display Issues 453
    Mobile Device Troubleshooting 462
    Printer Troubleshooting 474
    Network Troubleshooting 487
    Review All the Key Topics 492
    Complete the Tables and Lists from Memory 495
    Define Key Terms 495
Part 2: Core 2
Chapter 6 Operating Systems 505
    “Do I Know This Already?” Quiz 505
    Common Operating Systems 508
    Microsoft Windows Versions 518
    OS Installation and Upgrade Methods 520
    Command Line Tools 540
    Control Panel Utilities 601
    Summary of Installation and Configuration Concepts 615
    Networking Microsoft Windows 616
    macOS and Linux 649
    Review All the Key Topics 671
    Complete the Tables and Lists from Memory 675
    Define Key Terms 675
Chapter 7 Security 685
    “Do I Know This Already?” Quiz 686
    Physical Security Measures 689
    Logical Security Concepts 694
    Wireless Security Protocols and Authentication 701
    Malware Removal and Prevention 704
    Social Engineering Threats and Vulnerabilities 714
    Microsoft Windows OS Security Settings 719
    Security Best Practices to Secure a Workstation 725
    Securing Mobile Devices 734
    Data Destruction and Disposal 741
    Configuring Security on SOHO Networks 742
    Review All the Key Topics 751
    Define Key Terms 752
Chapter 8 Software Troubleshooting 759
    “Do I Know This Already?” Quiz 759
    Troubleshooting Microsoft Windows OS Problems 762
    Troubleshooting PC Security Issues 770
    Best Practice Procedure for Malware Removal 773
    Troubleshoot Mobile OS and Application Issues 774
    Troubleshoot Mobile OS and Application Security Issues 780
    Review All the Key Topics 786
    Complete the Tables and Lists from Memory 786
    Define Key Terms 787
Chapter 9 Operational Procedures 793
    “Do I Know This Already?” Quiz 793
    Best Practices and Documentation 798
    Change Management 801
    Disaster Prevention and Recovery 804
    Explain Common Safety Procedures 811
    Environmental Impacts and Appropriate Controls 823
    Addressing Prohibited Content or Activity 828
    Communication Techniques and Professionalism 833
    Scripting Basics 836
    Remote Access Technologies 840
    Review All the Key Topics 843   
    Complete the Tables and Lists from Memory 843
    Define Key Terms 844
Part 3: Final Preparation
Chapter 10 Final Preparation 851
    Exam Information 851
    Getting Ready 890
    Tools for Final Preparation 892
    Suggested Plan for Final Review/Study 896
    Summary 896
Appendix A Answers to the “Do I Know This Already?” Quizzes and Review Question Sections 897
Appendix B CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide Exam Updates 923

Online Only Elements
Appendix C Memory Tables
Appendix D Answer Key to Memory Tables
Appendix E Study Planner

97807897605107, TOC, 8/1/19

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