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CompTIA A+ Core 2 (220-1002) Training Course

  • Designed for results
  • World-class experts
  • Flexible online learning
$250

Everything you need

  • Video-based lessons (26 hours)
  • Interactive lab exercises
  • Self-study quizzes
  • Practice tests
  • 1-year access

Course experts

Overview

Everything you need to prepare for and pass the CompTIA A+ Core 2 (220-1002) exam.

Overview

The CompTIA A+ Core 2 (220-1002) Training Course course is a complete, self-paced study solution that is designed to fit into your busy schedule. Learn through expert video-based lessons enhanced with hands-on labs, selected readings, self-study quizzes, plus exclusive Pearson Test Prep practice exams to help you determine your preparedness for the exam.

CompTIA A+ Core 2 (220-1002) Training Course covers every objective and topic in the CompTIA A+ Core 2 (220-1002) exam to provide a solid understanding of A+ skills. It is also full of hands-on demos so you can see real hardware and software presentations. David Prowse, best-selling author and instructor, walks you through the details you need to not only pass the test, but troubleshoot and fix real hardware, software, and network problems for your career. The author also includes Tech Tips throughout to give you insider info on troubleshooting, repair, and maintenance.

This course can be used as your sole resource for learning the material needed to study for and pass the test. You can also use this as a supplement to other A+ training. There are a total of four domains that map to the main objectives of the CompTIA A+ Core 2 (220-1002) exam.

Course includes

  • 26 hours of video-based lessons enhanced with selected readings curated by industry experts
  • Hands-on labs to simulate real-world environments
  • Self-study quizzes to test your progress as you work through the course
  • Flash cards to study key terms
  • Exclusive Pearson Test Prep practice exams to determine your preparedness for the exam

What you will learn

  • All the objectives in the CompTIA A+ Core 2 (220-1002) exam within the four domains:
    • Domain 1: Operating Systems
    • Domain 2: Security
    • Domain 3: Software Troubleshooting
    • Domain 4: Operational Procedures
  • Test-taking techniques with interactive practice quizzes, performance-based simulations, and hands-on exercises
  • How to build a computer, perform networking tasks, configure laptops and mobile devices, and perform troubleshooting tasks
  • Real-world skills

Skill level

  • Beginner

Who should take this course

  • People looking to prepare for and pass the CompTIA A+ Core 2 (220-1002) exam
  • People interested in entering the IT field, current computer technicians, help desk technicians, and LAN support specialists

Course requirements

  • At least two computer systems, preferably one PC and one laptop, each running Windows— the more the better
  • Virtualization software and at least one Linux OS (for example, Ubuntu Linux)
  • At least one smartphone or tablet computer
  • A printer
  • A SOHO wireless router
  • A USB flash drive
  • A basic PC toolkit
  • A basic mobile device toolkit

Retake guarantee

Retake guaranteeDidn't pass your certification exam on your first try? We'll give you six months' continued access at no cost.

About Pearson Training Courses

Pearson Training Courses offer a set of complete and affordable packages of expert-led, self-paced courses to prepare you for exam success. From technology learning to knowledge retention to test prep, these comprehensive courses will help you take your career to the next level.

Support the latest version of Edge, Google Chrome, Firefox, and Safari on the following devices.
Important note: Hands-on labs require desktop access.

  1. Desktop
    1. Windows systems with Windows 10
    2. Mac systems with MacOS Catalina+
  1. Android
    1. Samsung s10: OS version 10x/9x
  1. iOS
    1. iPhone 11/11 PRO: iOS 14x/13x
    2. iPhone XR: iOS 14x/13x
    3. iPhone X: iOS 14x/13x
    4. iPhone 7: iOS 14x/13x
    5. iPad Air 2019: iOS 14x/13x

Course expert

  • David L. Prowse - Author, computer specialist, and technical trainer

    David L. Prowse

    David L. Prowse is an author, a computer specialist, and a technical trainer. Over the past decade, he has authored more than a dozen titles for Pearson. He has more than 20 years of technology experience spanning a variety of roles and has taught many computer courses including CompTIA A+, Network+, and Security+ to more than 2,000 students, both in the classroom and via the Internet. Visit his website at davidlprowse.com.

Course outline

  • Overview
  • Domain 1: Introduction
  • Lesson 1: Compare and Contrast Operating Systems
    • Lesson 1 Learning Objectives
    • 1.1 Types of Workstation Operating Systems
    • 1.2 32-bit versus 64-bit
    • 1.3 Smartphone & Tablet Operating Systems
    • 1.4 Vendor-Specific Limitations & OS Compatibility
  • Lesson 1: Review
    • Lesson 1 Flashcards
    • Lesson 1 Quiz
  • Lesson 1: Interactive Labs
  • Lesson 2: Windows Versions and Features
    • Lesson 2 Learning Objectives
    • 2.1 Comparison of Windows Versions and Features
    • 2.2 Corporate versus Personal Needs
  • Lesson 2: Review
    • Lesson 2 Quiz
  • Lesson 2: Interactive Labs
  • Lesson 3: Operating System Installation
    • Lesson 3 Learning Objectives
    • 3.1 Boot Methods
    • 3.2 Types of Installations
    • 3.3 Partitioning
    • 3.4 File Systems & Formatting
    • 3.5 Installation Considerations Part 1
    • 3.6 Installation Considerations Part 2
  • Lesson 3: Review
    • Lesson 3 Flashcards
    • Lesson 3 Quiz
  • Lesson 3: Interactive Labs
  • Lesson 4: Microsoft Command-line Tools
    • 4.1 Introduction to Microsoft Command-Line Tools and Help
    • 4.2 Command Prompt Basics (using Windows 8.1)
    • 4.3 File-related Commands Part 1
    • 4.4 File-related Commands Part 2
    • 4.5 Disk and File Checking Tools
    • 4.6 Working with Tasks
    • 4.7 Command-Line Networking in Windows Part 1 (ipconfig and ping)
    • 4.8 Command-Line Networking in Windows Part 2
    • 4.9 DISM
    • 4.10 Policy-based Commands
    • 4.11 Additional Command-Line Tools
  • Lesson 4: Review
    • Lesson 4 Flashcards
    • Lesson 4 Quiz
  • Lesson 4: Interactive Labs
  • Lesson 5: Microsoft Operating System Features and Tools
    • Lesson 5 Learning Objectives
    • 5.1 Administrative Tools Part 1 (Computer Management and the MMC)
    • 5.2 Administrative Tools Part 2 (Performance Monitor and WMD)
    • 5.3 Administrative Tools Part 3 (Task Scheduler and Print Management)
    • 5.4 Administrative Tools Part 4 (Local Users and Groups and Event Viewer)
    • 5.5 Administrative Tools Part 5 (Windows Firewall and Local Security Policy)
    • 5.6 Administrative Tools Part 6 (Component Services and Data Sources)
    • 5.7 System Configuration Utility
    • 5.8 Task Manager
    • 5.9 Disk Management
    • 5.10 System Utilities Part 1
    • 5.11 System Utilities Part 2
  • Lesson 5: Review
    • Lesson 5 Flashcards
    • Lesson 5 Quiz
  • Lesson 5: Interactive Labs
  • Lesson 6: Windows Control Panel Utilities
    • Lesson 6 Learning Objectives
    • 6.1 Internet Options
    • 6.2 Refresh Rates and Frame Rates
    • 6.3 Resolution
    • 6.4 Color Depth
    • 6.5 Aspect Ratio
    • 6.6 Folder Options
    • 6.7 System Properties - Windows 8.1
    • 6.8 Power Options
    • 6.9 Additional CP Icons Part 1 (Windows 8.1)
    • 6.10 Additional CP Icons Part 2 ( Windows 10)
  • Lesson 6: Review
    • Lesson 6 Flashcards
    • Lesson 6 Quiz
  • Lesson 6: Interactive Labs
  • Lesson 7: Application Installation and Configuration
    • Lesson 7 Learning Objectives
    • 7.1 System/OS Requirements for Applications, Install Methods, and Security
  • Lesson 7: Review
    • Lesson 7 Quiz
  • Lesson 7: Interactive Labs
  • Lesson 8: Windows Networking
    • Lesson 8 Learning Objectives
    • 8.1 Introduction to Windows Networking
    • 8.2 Types of Windows Networks
    • 8.3 Sharing and Mapping
    • 8.4 Administrative and Hidden Shares
    • 8.5 Establishing Network Connections
    • 8.6 Alternate IP Address
    • 8.7 Proxy Settings
    • 8.8 Remote Control of Windows Systems
    • 8.9 Firewall Settings
    • 8.10 Network Card Properties
  • Lesson 8: Review
    • Lesson 8 Flashcards
    • Lesson 8 Quiz
  • Lesson 8: Interactive Labs
  • Lesson 9: Linux and macOS Tools
    • Lesson 9 Learning Objectives
    • 9.1 Basic Linux Commands Part 1
    • 9.2 Basic Linux Command Part 2
    • 9.3 macOS and Linux Best Practices
  • Lesson 9: Review
    • Lesson 9 Flashcards
    • Lesson 9 Quiz
  • Lesson 9: Interactive Labs
  • Domain 1: Review
    • Domain 1 Quiz
  • Domain 2: Introduction
  • Lesson 1: Physical Security
    • Lesson 1 Learning Objectives
    • 1.1 Physical Security
  • Lesson 1: Review
    • Lesson 1 Flashcards
    • Lesson 1 Quiz
  • Lesson 1: Interactive Labs
  • Lesson 2: Logical Security
    • Lesson 2 Learning Objectives
    • 2.1 Active Directory
    • 2.2 User Authentication
    • 2.3 Firewall Security
    • 2.4 MDM Policies and DLP
    • 2.5 Certificates and Trust
    • 2.6 Principle of Least Privilege
  • Lesson 2: Review
    • Lesson 2 Flashcards
    • Lesson 2 Quiz
  • Lesson 2: Interactive Labs
  • Lesson 3: Wireless Security Protocols and Authentication Methods
    • Lesson 3 Learning Objectives
    • 3.1 Wireless Encryption Protocols
    • 3.2 Wireless Authentication (Enterprise)
  • Lesson 3: Review
    • Lesson 3 Flashcards
    • Lesson 3 Quiz
  • Lesson 3: Interactive Labs
  • Lesson 4: Malware Prevention, Detection, and Removal
    • Lesson 4 Learning Objectives
    • 4.1 Malware Part 1: Viruses and Worms
    • 4.2 Malware Part 2: Trojans, Rootkits, Ransomware, and More
    • 4.3 Keyloggers
    • 4.4 Tools and Methods for Defeating Malware
  • Lesson 4: Review
    • Lesson 4 Flashcards
    • Lesson 4 Quiz
  • Lesson 4: Interactive Labs
  • Lesson 5: Social Engineering and Additional Attacks and Threats
    • Lesson 5 Learning Objectives
    • 5.1 Social Engineering Part 1: Impersonation and Dumpster Diving
    • 5.2 Social Engineering Part 2: Phishing, Shoulder Surfing, and Tailgating
    • 5.3 Attacks on Passwords
    • 5.4 Spoofing and MITM
    • 5.5 DoS, DDoS, Botnets, and Zero-day Attacks
  • Lesson 5: Review
    • Lesson 5 Flashcards
    • Lesson 5 Quiz
  • Lesson 5: Interactive Labs
  • Lesson 6: Windows Security Settings
    • Lesson 6 Learning Objectives
    • 6.1 Users and Groups
    • 6.2 Shared Files and Folders
    • 6.3 Permissions
    • 6.4 System Files and Folders Part 1
    • 6.5 System Files and Folders Part 2
    • 6.6 BitLocker and EFS
  • Lesson 6: Review
    • Lesson 6 Flashcards
    • Lesson 6 Quiz
  • Lesson 6: Interactive Labs
  • Lesson 7: Workstation Security
    • Lesson 7 Learning Objectives
    • 7.1 Password Best Practices
    • 7.2 Account Management
    • 7.3 Basic Active Directory Functions
    • 7.4 Disabling AutoPlay/Autorun
  • Lesson 7: Review
    • Lesson 7 Flashcards
    • Lesson 7 Quiz
  • Lesson 7: Interactive Labs
  • Lesson 8: Mobile Device Security
    • Lesson 8 Learning Objectives
    • 8.1 Screen Locks
    • 8.2 Best Practices in the Case of Loss or Theft
    • 8.3 Additional Mobile Device Security
  • Lesson 8: Review
    • Lesson 8 Flashcards
    • Lesson 8 Quiz
  • Lesson 8: Interactive Labs
  • Lesson 9: Data Disposal and Destruction
    • Lesson 9 Learning Objectives
    • 9.1 Recycling & Repurposing Best Practices
    • 9.2 Physical Destruction
  • Lesson 9: Review
    • Lesson 9 Flashcards
    • Lesson 9 Quiz
  • Lesson 9: Interactive Labs
  • Lesson 10: SOHO Security
    • Lesson 10 Learning Objectives
    • 10.1 SOHO Wireless Security Part 1
    • 10.2 SOHO Wireless Security Part 2
  • Lesson 10: Review
    • Lesson 10 Flashcards
    • Lesson 10 Quiz
  • Lesson 10: Interactive Labs
  • Domain 2: Review
    • Domain 2 Quiz
  • Domain 3: Introduction
  • Lesson 1: Troubleshoot Microsoft Windows
    • Lesson 1 Learning Objectives
    • 1.1 Review of the A+ Troubleshooting Process
    • 1.2 Troubleshooting Windows Operating System Failures Part 1
    • 1.3 Troubleshooting Windows Operating System Failures Part 2
    • 1.4 Windows 10 Recovery Environment
    • 1.5 Windows 8/7 Recovery Environment
    • 1.6 Service Failures
    • 1.7 Performance and Application Issues
    • 1.8 Windows Troubleshooting Utilities Part 1
    • 1.9 Windows Troubleshooting Utilities Part 2
  • Lesson 1: Review
    • Lesson 1 Flashcards
    • Lesson 1 Quiz
  • Lesson 1: Interactive Labs
  • Lesson 2: Troubleshoot PC Security Issues
    • Lesson 2 Learning Objectives
    • 2.1 Invalid Certificate Issues
    • 2.2 Common Symptoms and Potential Culprits
    • 2.3 Tools Used to Solve Security Problems
  • Lesson 2: Review
    • Lesson 2 Flashcards
    • Lesson 2 Quiz
  • Lesson 2: Interactive Labs
  • Lesson 3: Best Practices for Malware Removal
    • Lesson 3 Learning Objectives
    • 3.1 Malware Removal Procedure
    • 3.2 Scenario - Scan For and Quarantine a Virus
  • Lesson 3: Review
    • Lesson 3 Flashcards
    • Lesson 3 Quiz
  • Lesson 3: Interactive Labs
  • Lesson 4: Troubleshoot Mobile OS and Application Issues
    • Lesson 4 Learning Objectives
    • 4.1 Troubleshooting Android and iOS
    • 4.2 Common Symptoms and Potential Culprits
    • 4.3 Tools Used to Solve Mobile Device Issues
  • Lesson 4: Review
    • Lesson 4 Flashcards
    • Lesson 4 Quiz
  • Lesson 4: Interactive Labs
  • Lesson 5: Troubleshoot Mobile OS Security Issues
    • Lesson 5 Learning Objectives
    • 5.1 Common Symptoms of Mobile OS Security Issues
    • 5.2 Tools Used to Solve Mobile OS Security Problems
  • Lesson 5: Review
    • Lesson 5 Flashcards
    • Lesson 5 Quiz
  • Lesson 5: Interactive Labs
  • Domain 3: Review
    • Domain 3 Quiz
  • Domain 4: Introduction
  • Lesson 1: Documentation
    • Lesson 1 Learning Objectives
    • 1.1 Network Documentation
    • 1.2 Knowledge Bases and Articles
    • 1.3 Policy Documentation
  • Lesson 1: Review
    • Lesson 1 Flashcards
    • Lesson 1 Quiz
  • Lesson 1: Interactive Labs
  • Lesson 2: Change Management
    • Lesson 2 Learning Objectives
    • 2.1 Purpose, Scope, and Analysis of Business Process Change
  • Lesson 2: Review
    • Lesson 2 Flashcards
    • Lesson 2 Quiz
  • Lesson 2: Interactive Labs
  • Lesson 3: Disaster Prevention and Recovery
    • Lesson 3 Learning Objectives
    • 3.1 Power Problems and Protective Devices
    • 3.2 Backup and Recovery
    • 3.3 Account Recovery Options
  • Lesson 3: Review
    • Lesson 3 Flashcards
    • Lesson 3 Quiz
  • Lesson 3: Interactive Labs
  • Lesson 4: Safety Procedures
    • Lesson 4 Learning Objectives
    • 4.1 ESD Prevention
    • 4.2 Equipment Grounding
    • 4.3 Toxic Waste Handling
    • 4.4 Personal Safety
  • Lesson 4: Review
    • Lesson 4 Flashcards
    • Lesson 4 Quiz
  • Lesson 4: Interactive Labs
  • Lesson 5: Environmental Impacts and Controls
    • Lesson 5 Learning Objectives
    • 5.1 MSDS Documentation
    • 5.2 Environmental Controls
    • 5.3 Power Concerns
  • Lesson 5: Review
    • Lesson 5 Flashcards
    • Lesson 5 Quiz
  • Lesson 5: Interactive Labs
  • Lesson 6: Incident Response, Licensing, and Regulated Data
    • Lesson 6 Learning Objectives
    • 6.1 Incident Response
    • 6.2 Licensing
    • 6.3 Regulated Data
  • Lesson 6: Review
    • Lesson 6 Flashcards
    • Lesson 6 Quiz
  • Lesson 6: Interactive Labs
  • Lesson 7: Communication and Professionalism
    • Lesson 7 Learning Objectives
    • 7.1 Communication Techniques
    • 7.2 Professionalism
  • Lesson 7: Review
    • Lesson 7 Flashcards
    • Lesson 7 Quiz
  • Lesson 7: Interactive Labs
  • Lesson 8: Basic Scripting
    • Lesson 8 Learning Objectives
    • 8.1 Introduction to Scripting
    • 8.2 Scripting in PowerShell
    • 8.3 Scripting in Bash
  • Lesson 8: Review
    • Lesson 8 Flashcards
    • Lesson 8 Quiz
  • Lesson 8: Interactive Labs
  • Lesson 9: Remote Access Technologies
    • Lesson 9 Learning Objectives
    • 9.1 RDP
    • 9.2 Telnet and SSH
  • Lesson 9: Review
    • Lesson 9 Flashcards
    • Lesson 9 Quiz
  • Lesson 9: Interactive Labs
  • Domain 4: Review
    • Domain 4 Quiz
  • Core 2 Summary

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