Dynamic Supply Chains: How to design, build and manage people-centric value networks, 3rd edition

  • John Gattorna

Dynamic Supply Chains

ISBN-13:  9781292016818

Available on demand
Add to cart form
Free delivery
Free delivery

What's included

  • Paperback

    You'll get a bound printed text.


‘Dynamic Supply Chains is a masterpiece in the field of supply chain management’

Dr Rakesh Singh, Chairman, Institute of Supply Chain Management, India





Dynamic supply chains are at the heart of your business. You need to get them right.


Are your supply chains equipped to compete for a faster, more flexible future?  Supply chains are not just part of your business: in many ways they are your business.  They are made up of living, active people, and to really get supply chains right you need to capture the dynamism that people can bring to the flow of goods and services, both inside and outside your business.  In this third edition of Dynamic Supply Chains, renowned international expert John Gattorna gives you a practical and effective new model for supply chains that will help you get closer to your customers and suppliers, and set your business on a new path to growth. John’s  ‘outside-in’ philosophy is based on ‘Design Thinking’ principles, underpinned by business analytics, visualization, and the passion to get things done. This is indeed, supply chains by design.



Features and benefits

Available on Demand. This title can be printed on demand and may not be the same quality as the original edition. Please allow 5 to 7 business days for processing.

Table of contents

Praise for Dynamic Supply Chains

A word about the title: Time for a reality check and a leap of faith


Preface: The power of reading and ‘thought leadership’

Author’s acknowledgements

Publisher’s acknowledgements

Introduction: Starting with the end in mind


Part 1: Developing supply chain strategy


Ch. 1 Coping with market volatility: the ‘new normal’

Making the case for a new paradigm in supply chain design


Ch. 2 Customer conversations: looking from the ‘outside-in’

How to reduce complexity and associated costs


Ch. 3 Designing supply chain strategies

How to formulate strategies that reduce cost and improve service


Ch. 4 Internal cultural capability

How to align internal capabilities to propel multiple supply chains


Ch. 5 Leading from the front

   How to revolutionise supply chain performance through inspired leadership


Ch. 6 Designing responsive organization structures

How to get your people working together, and focused on customers


Part 2:  Configuring supply chains to maximize performance


Ch. 7 Collaborative supply chains: demand-side

How to nurture the relationships cherished by truly ‘collaborative’ customers

Ch. 8 Lean supply chains: demand-side

How to routinely deliver lowest cost outcomes for customers


Ch. 9 Agile supply chains: demand-side

How to design and deliver capacity for a fast response


Ch. 10 Campaign supply chains: demand-side

   How to deliver-in-full-on-time, every time, to project sites


Ch. 11 Fully Flexible supply chains: demand-side

How to design for major unexpected disruptions


Ch. 12 Supplier conversations: supply-side

   How to give the supply-side better customer visibility


Ch. 13 ‘Hybrid’ supply chains

How to bring the demand-side and supply-side together


Part 3: Executing supply chain management


Ch. 14 New outsourcing business models that drive value

How to turbo-charge supply chain operations


Ch. 15 Service sector supply chains

How to apply proven supply chain principles in the service sector


Ch. 16 The new world order 

   How to set your Agenda for the decade ahead


Ch. 17 Joining the dots to create dynamic institutions

How to move from an operations mindset to full ‘business    transformation’


Afterword: Ending with the future in mind 


Selected bibliography

A word about the author


For teachers

All the material you need to teach your courses.

Discover teaching material

Published by FT Press (May 14th 2015) - Copyright © 2015