Foundations of Operations Management, Fourth Canadian Edition, 4th edition
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As with previous Canadian editions, Ritzman continues to focus on meeting the need in many educational settings for a shorter book that has strong coverage of critical concepts and retains a rich set of pedagogical features.
Fundamentals of Operations Management places an emphasis on three critical themes for operations management; effective process management, the importance of cross-functional integration, and the role of operations in the creation of customer value. This unifying theme for service and manufacturing organizations builds bridges between each chapter and opens up the topics in operations to all students, regardless of their academic background or career paths.
Table of contents
Chapter 1 Creating Customer Value
Chapter 2 Supply Chain Management
Chapter 3 Supply Chain Sustainability and Humanitarian Logistics
Chapter 4 Process Configuration
Chapter 5 Capacity
Chapter 5S Waiting Lines
Chapter 6 Inventory Management
Chapter 7 Quality and Process Improvement
Chapter 8 Lean Systems
Chapter 9 Managing Projects
Chapter 10 Location and Layout
Chapter 11 Managing Demand and Forecasting
Chapter 12 Operations Planning and Scheduling
Chapter 13 Resource Planning
Published by Pearson Canada (July 21st 2015) - Copyright © 2016