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Guide to Dental Front Office Administration, 1st edition

  • ICDC Publishing Inc.

Published by Pearson (September 11th 2008) - Copyright © 2009

1st edition

Guide to Dental Front Office Administration

ISBN-13: 9780132194020

Includes: Paperback
Free delivery
$85.32 $106.65

What's included

  • Paperback

    You'll get a bound printed text.

Overview

Guide to Dental Front Office Administration provides readers with all the theoretical knowledge and practical skills needed to achieve success as a dental administrator. The book introduces readers to the dental practice, before proceeding on to the more in-depth procedures and practices of the dental front office. All aspects of the dental front office environment are covered. Content includes a variety of subjects such as creating new charts, welcoming patients, tooth morphology, stress and time management, communication, the billing process, as well as appointment setting and call-backs.  MARKET: Dental Assistants/ Administrators or anyone interested in how to run an office in the Dental field.

Table of contents

Table of Contents

 

SECTION I.

DENTAL PRACTICE ADMINISTRATION

 

Chapter 1 – Introduction to the Dental Front OfficeAdministrator

Duties of the Dental Front Office Administrator Technology and the Dental Administrator

Professional Appearance Business Casual Inappropriate Clothing Dress Code Regulations

Professional Attitudes and Actions

Interpersonal Skills

Pre-Vacation Work Planning Promotions Promotable Attitudes

On The Job Now (Special Feature)

Chapter 2 – Ethical, Legal, and Regulatory Issues and Responsibilities

 

          Role of the American Dental Association 

          HIPAA Practice Pitfall (Special Feature)

          Forms of Fraud 

          Practice Pitfall (Special Feature) 

          Bad Faith Awards

          Practice Pitfall (Special Feature)

 

Chapter 3 – The Dental Office Team and Patient Relations

 

The Role of the Dentist

The Role of the Dental Hygienist The Role of the Chairside Dental Assistant

 

Chapter 4 – Technology and the Dental Office

 

SECTION II.

GENERAL OFFICE PROCEDURES  

 

Chapter 5 – Basic Administrative Functions and Printed Communication

 

SECTION III.

MANAGING THE DENTAL FRONT OFFICE

 

Chapter 6 – Dental Front Office Management

Chapter 7 – Dental Terminology and Anatomy of the Oral Cavity

Chapter 8 –Dental Chart Documentation

Chapter 9 – Dental Office Forms

ASA Physical Status Classification System

 Chapter 10 – Clinical Records Management

 

 

SECTION IV.

DENTAL INSURANCE PROGRAMS, CODING, AND BILLING

 

Chapter 11 – Dental Reference Books and Insurance Contract Interpretation

Alternative Benefit Plans

Insurance Carrier Directories

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