Guide to Interpersonal Communication (Guide to Business Communication Series), 1st edition

  • Joann Baney

Guide to Interpersonal Communication (Guide to Business Communication Series)

ISBN-13:  9780130352170

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$26.66 $33.32

What's included

  • Paperback

    You'll get a bound printed text.


This concise, practical book is written for you if you want a guide for improving your business interactions and relationships.

  • How can you improve your interviewing effectiveness-both as an interviewer and an interviewee?
  • How can you create more comfortable interactions with your boss?
  • How can you become a better negotiator?
  • How can you deliver feedback while maintaining a good relationship?
  • How can you ask effective questions to elicit the kind of response you want?
  • How can you prepare for and structure better performance appraisals?
  • How can you improve your listening skills?
Like all the books in the Prentice Hall Series in Advanced Business Communication, this book is...
  • Brief: summarizes key ideas only
  • Practical: offers clear, straightforward tools you can use
  • Reader-friendly: provides an easy-to-skim format

Table of contents


1. Listening.

2. Feedback.

3. Questioning and Responding.

4. Social Styles.

5. Interviewing.

6. Performance Appraisals.

7. Negotiating.

Published by Pearson (July 30th 2003) - Copyright © 2004