International Management: Managing Across Borders and Cultures, Text and Cases, 9th edition

  • Helen Deresky

International Management: Managing Across Borders and Cultures, Text and Cases

ISBN-13:  9780134376042

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For courses in international business, international management, and general management.


International Business is conducted around the globe across cultures, languages, traditions, and a range of economic, political, and technological landscapes. International Management: Managing Across Borders and Cultures examines the challenges to the manager’s role associated with adaptive leadership and thoroughly prepares readers for the complicated yet fascinating discipline of international and global management.


No matter the size, companies operating overseas are faced with distinct scenarios. In order to be successful, they must accurately assess the components that shape their strategies, operations and overall function. The Ninth Edition trains readers and practicing managers for careers in this evolving global environment by exposing them to effective strategic, interpersonal, and organizational skills, while focusing on sustainability.


Table of contents

Part 1: The Global Manager’s Environment 

1. Assessing the Environment: Political, Economic, Legal, Technological 

2. Managing Interdependence: Social Responsibility, Ethics, Sustainability 


Comprehensive Cases 

NEW! Case 1 Facebook’s Initiative: Serving the Bottom of the Pyramid? (several countries) 
Case 2 An Ethics Role-Playing Case: Stockholders versus Stakeholders (Global/Sri Lanka) 

Part 2: The Cultural Context of Global Management 

3. Understanding the Role of Culture 

4. Communicating Across Cultures 

5. Cross-Cultural Negotiation and Decision Making 


Comprehensive Cases 

NEW! Case 3 Vodafone in Egypt: National Crises and Their Implications for Multinational Corporations (Egypt) 
NEW! Case 4 Hailing a New Era: Haier in Japan (China/Japan)

Part 3: Formulating and Implementing Strategy for International and Global Operations 

6. Formulating Strategy 

7. Implementing Strategy: Strategic Alliances, Small Businesses, Emerging Economy Firms 

8. Organization Structure and Control Systems 


Comprehensive Cases 

NEW! Case 5 A libaba versus Tencent: The Battle for China’s M-Commerce Space (China/Global) 
NEW! Case 6 Business Model and Competitive Strategy of IKEA in India (India) 
NEW! Case 7 Wal-Mart in Africa (Africa) 
NEW! Case 8 Fiat Chrysler Automobiles N.V. (2015): From an Alliance to a Cross-Border Merger (Global)

Part 4: Global Human Resources Management 

9. Staffing, Training, and Compensation for Global Operations 

10. Developing a Global Management Cadre 

11. Motivating and Leading 


Comprehensive Cases 

NEW! Case 9 Leading Across Cultures at Michelin (France/US) 
NEW! Case 10 Ethical Leadership: Ratan Tata and India’s Tata Group (Global)

Integrative Section 

Integrative Term Project 

NEW! Integrative Case: Case 11 IKEA in Russia: Emerging Market Strategies and Ethical Dilemmas (Russia) 



Name and Subject Index 


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Published by Pearson (January 6th 2016) - Copyright © 2017