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Interviewing Guidebook, The, 2nd edition

  • Joseph A. DeVito
Interviewing Guidebook, The

ISBN-13: 9780205730513

Includes: Paperback

2nd edition

Published byPearson (July 16th 2009) - Copyright © 2010

Free delivery
$19.99 $15.99
Free delivery
$19.99 $15.99

What's included

  • Paperback

    You'll get a bound printed text.


The updated edition of The Interviewing Guidebook focuses on integral skills needed for successfull information-gathering and the employment interview, including the résumé and letters that are part of the interview process. Preparation worksheets, exercises, guides to online help, and scenarios for applying these skills make this brief and user-friendly book extremely practical for anyone preparing for an interview.

Table of contents

Unit 1 The Nature of Interviewing


The Interview Process



    Question-and-Answer Session



Types of Interviews

    Interview Structures

        The Informal Interview

        The Guided Interview

        The Standard Open Interview

        The Quantitative Interview

    Interview Channels




    Individual and Group Interviews

Types of Interview Questions

    Neutral—Leading Questions

    Open—Closed Questions

    Primary—Follow-Up Questions

    Direct—Indirect Questions

Effective Interpersonal Communication

    Interpersonal Communication Skills

    Common Interpersonal Mistakes

    Communication Skill Set

Ethical Considerations in Interviewing

    The Information Interview

    The Employment Interview


Unit 2 The Information Interview


Select the Person

Secure an Appointment

Prepare Your Questions

Establish Rapport

Tape the Interview

Ask Open-Ended Questions

Close and Follow Up the Interview


Unit 3 The Employment Interview


Prepare Yourself



Prepare Your Résumé

    Types of Résumés

        The Chronological Résumé

        The Functional Résumé

        The Curriculum Vitae

    Suggestions for Writing Your Résumé

    The Résumé Cover Letter

Prepare Answers and Questions

Present Yourself Effectively

Dress for Interview Success

Arrive on Time

Demonstrate Effective Interpersonal Communication

Acknowledge Cultural Rules and Customs

Mentally Review the Interview

Follow Up

The Lawfulness of Questions

    Recognizing Unlawful Questions

    Dealing with Unlawful Questions

        Answer the Question

        Answer the Question (In Part)

        Explain Your Reasons for Not Answering


Summary of Concepts and Skills


Postscript Continuing Your Study of Interviewing


Key Terms




Specialized ContentsWorksheets


The Cheat Sheet

Communication Skill Set

Information Interview Preparation Guide

Employment Interview Preparation Guide


Interviewing Exercises


Classifying Types of Questions

Practicing Interviewing Skills

Preparing Your Résumé

The Best and the Worst

Displaying Communication Confidence

    in the Employment Interview

Writing the Follow-Up Letter

Responding to Unlawful Questions

For teachers

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