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Introduction to Hospitality, 8th edition

  • John R. Walker
  • Josielyn T. Walker

Published by Pearson (June 30th 2019) - Copyright © 2020

8th edition

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Overview

For introductory courses in hospitality.

An engaging introduction to hospitality, for tomorrow’s managers
Introduction to Hospitality is a lively, comprehensive survey of the world’s largest industry — hospitality. Students explore the vibrant inner workings of each hospitality segment, including hospitality and lodging; beverages, restaurants, and managed services; tourism, recreation, attractions, clubs, and gaming; assemblies, events, and attractions; and managerial areas of the hospitality industry. The 8th edition highlights a range of issues shaping the future of each segment of the hospitality industry.

Introduction to Hospitality, 8th Edition, will also be available in spring 2020 via Revel, an interactive learning environment that enables students to read, practice, and study in one continuous experience. Use ISBN 9780135214367 to purchase the Revel access card.

Table of contents

PART 1: INTRODUCING HOSPITALITY AND LODGING
1. Introducing Hospitality
2. The Hotel Business
3. Rooms Division
4. Hotel Food and Beverage

PART 2: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES
5. Beverages
6. The Restaurant Business
7. Restaurant Management
8. Managed Services

PART 3: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING
9. Tourism
10. Recreation, Attractions, and Clubs
11. Gaming Entertainment

PART 4: ASSEMBLIES, EVENTS, AND ATTRACTIONS
12. Meetings, Conventions, and Expositions
13. Special Events

PART 5: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY
14. Leadership and Management
15. Planning
16. Organizing
17. Communication and Decision Making
18. Control

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