Logistics Management, 1st edition
Logistics Management
ISBN-13: 9780273731351
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What's included
Overview
This new book, Logistics Management, blends traditional logistics activities with the current developments in business that have made logistics a critical element for business success. It adopts a customer or marketing focus to the subject of logistics, and the wider concept of supply chain management, by recognizing that customer satisfaction is the primary output of logistics activities. The theme of global logistics integrated throughout the current edition will also continue and will be enhanced by discussion of the dichotomy that the European market represents both a common and global environment.
Table of contents
1. Logistics and supply chain management
2. Customer Service
3. Purchasing and Procurement
4. Transportation
5. Warehousing and materials handling
6. Inventory management
7. Production and operations management
8. Logistics information systems and technology
9. Logistics financial performance and metrics
10. Logistics human resources
11. International and global logistics
12. Reverse and sustainable logistics
13. Logistics strategy
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Discover teaching materialPublished by Pearson Canada (May 31st 2012) - Copyright © 2012