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Management Communication, 5th edition

  • James S. O'Rourke
Management Communication (Subscription)

ISBN-13: 9780133071528

Includes: eText

5th edition

Published byPearson (January 6th 2012) - Copyright © 2013

Instant access

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Instant access

Currently unavailable

What's included

  • eText

    A digital version of the text you can personalize and read online or offline.


This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book.

Strategic communication methods that support the development of ethical and effective managers at all levels of business.

For readers who know that they need effective communication skills in order to be successful in the business world, this text provides a strategic, yet practical view of managerial communication.

Table of contents

Chapter 1: Management Communication in Transition 
Chapter 2: Communication and Strategy  
Chapter 3: Communication Ethics  
Chapter 4: Speaking  
Chapter 5: Writing  
Chapter 6: Persuasion  
Chapter 7: Technology  
Chapter 8: Listening and Feedback  
Chapter 9: Nonverbal Communication  
Chapter 10: Intercultural Communication  
Chapter 11: Managing Conflict  
Chapter 12: Business Meetings That Work  
Chapter 13: Dealing with the News Media  

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