New Telephony, The: Technology Convergence, Industry Collision, 1st edition

  • Stephen J.K. Walters

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The future of telecom: next-generation technology, next-generation business models.

The telecom industry faces non-stop change: new technologies, new business models, new competitive environments, and changing regulation. Now, one of the industry's most respected experts presents a systematic guide to the "New Telephony": where telecom has come from, where it stands now, and where it's headed. Telcordia principal and fellow Stephen M. Walters offers exceptional insight into today's telecommunications "battlefield," comparing the strengths, weaknesses, and business models of traditional and Internet-focused service providers. Walters identifies and thoroughly evaluates the key factors that will drive—or prevent—success in tomorrow's radically new telecom environment:

  • Financial muscle: Revenues, margins, market cap, credit rating, cash, scope, and size
  • Assets and liabilities: Customers, equipment, right-of-way, systems, processes, values, and human resources that promote or deter competitiveness
  • Inertia: Corporate mindset and level of commitment to legacy products and services
  • Responsiveness: Skill in introducing new products and entrepreneurial ideas, methods, and procedures
  • Regulatory environment: Regulatory burden, compared with competitors
  • Economic environment: Current economic environment—and likely scenarios for change

Whether you're a telecom manager, buyer, consultant, investor, analyst, or technical professional, this book offers a comprehensive framework for making intelligent decisions—for your company, your finances, and your future.

Foreword by Robert Lucky.

"Steve has put his finger directly on the key issue facing the telecommunications industry—what business model will allow communications providers to harness the opportunities and complexities offered by the explosion of new technologies, provide businesses and consumers with services they will pay for, and most importantly, do all this while growing revenues and profits. This book is rock solid technically... but the business insights are of fundamental importance."

—Bill Rabin,
retired, #1 Ranked Network Equipment Analyst,
J.P. Morgan Securities

Table of contents


1. The Confrontation.

The Telephone Business. The Internet Business. The Confrontation. References.

2. Speech and Transport.

Mean Opinion Scores and Quality. Frequency Spectrum of Speech. Digitization of Speech. Pauses in Speech. Speech Compression. Effects of Delay. Effects of Echo. Echo Control. Circuit-Switched Transport. Packet-Switched Transport. Other Telephony Service Impairments. Summary. References.

3. The Old Telephony.

The Overall Network. The Telephone. The Local Loop and Inside Wiring. Interoffice Facilities and Fiber Optics. SONET Transmission Systems. The Local Exchange. The Tandem Exchange. Common Channel Signaling. Digital Loop Carrier Systems. Mobile Networks. The Interexchange Network. Routing. Operations. Summary. References.

4. Inside the Internet.

How the Internet Is Organized. Protocol Principles. Internet Protocol Suite. Internet Protocol Version 4 (IPv4). IP Addressing. Internet Control Message Protocol (ICMP). Transmission Control Protocol (TCP). User Datagram Protocol (UDP). Address Resolution Protocol (ARP). Ethernet and Switched Ethernet. Asynchronous Transfer Mode (ATM and AAL 5). Multiprotocol Label Switching (MPLS). Reservation Protocol (RSVP). Differentiated Services (DiffServ). Point-to-Point Protocol (PPP). Routing (RIP, OSPF, BGP). Domain Name Server (DNS). Reaching the Internet. Access Using Dial-Up Modems. Access Using DSL Systems. Access Using Cable Modems. Wireless Access. Internet Protocol Version 6 (Ipv6). Traffic. Security. Operations. Summary. References. @ CHAPTER = 5. The New Telephony.

Transporting Voice. Real-time Transport Protocol (RTP). Real-time Transport Control Protocol (RTCP). Network Time Protocol (NTP-3). Achieving Quality. Call Control. H. SIP. MEGACO. Summary. References.

6. Growing Pains.

Goals for the New Telephony. Service Issues. Billing Issues. Customer Premise Equipment Issues. Location. Powering. Who Pays. Access Network Issues. Core Network Issues. Numbering and Addressing Issues. Quality Issues. Reliability. Operations Issues. Regulatory Issues. Lawlessness. Open Competition. Conclusions. References.

7. The Players and Their Games.

Why Take Over Telephony? The Drivers of Change. Customers. Economic Climate. Finance. Regulatory Environment. Assets. Liabilities. Inertia. Responsiveness. Overall Drivers. Suppliers. Scenarios for the New Telephony. Business as Usual. The Telco Takeover. Top Down. Inside Out. Perfect Together. Dark Horses. Summary. References.

8. The Future.

September 11. The Economy. The S-Shaped Curve. New Technologies. Conclusions. Acronyms.


Published by Pearson (March 26th 2002) - Copyright © 2002