Operations Management: Processes and Supply Chains, 12th edition

  • Lee J. Krajewski
  • Manoj K. Malhotra
  • Larry P. Ritzman


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For undergraduate and graduate operations management courses.

This package includes MyLab Operations Management.


Practical, easy-to-read text with a managerial approach to operations management

Operations Management: Processes and Supply Chains provides students with a comprehensive framework for addressing operational process and supply chain issues and uses a systemized approach while focusing on issues of current interest. The 12th Edition provides ample opportunities for students to experience the role of a manager with challenging problems, cases, a library of videos customized to the individual chapters, simulations, experiential exercises, and tightly integrated online resources.

Personalize learning with MyLab Operations Management 

By combining trusted authors’ content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. 

0134890353 / 9780134890357 Operations Management: Processes and Supply Chains Plus MyLab Operations Management with Pearson eText -- Access Card Package, 12/e

Package consists of:

  • 0134741064 / 9780134741062 Operations Management: Processes and Supply Chains
  • 0134742362 / 9780134742366 MyLab Operations Management with Pearson eText -- Access Card -- for Operations Management: Processes and Supply Chains

Table of contents

1. Using Operations to Create Value 

Supplement A: Decision Making 


2. Process Strategy and Analysis 

3. Quality and Performance 

4. Capacity Planning 

Supplement B: Waiting Lines 

5. Constraint Management 

6. Lean Systems 

7. Project Management 


8. Forecasting 

9. Inventory management 

Supplement C: Special Inventory Models 

10. Operations Planning and Scheduling 

Supplement D: Linear Programming 

11. Resource Planning 


12. Supply Chain Design 

13. Supply Chain Logistic Networks 

14. Supply Chain Integration 

15. Supply Chain Sustainability 

Appendix: Normal Distribution 


Supplement E: Simulation 

Supplement F: Financial Analysis 

Supplement G: Acceptance Sampling Plans 

Supplement H: Measuring Output Rates 

Supplement I: Learning Curve Analysis 

Supplement J: Operations Scheduling 

Supplement K: Layout 

Published by Pearson (March 14th 2018) - Copyright © 2019