text.skipToContent text.skipToNavigation
  1. Home
  2. Arts & Humanities
  3. Communication
  4. Business & Professional Communication
  5. Organizational Communication: Foundations, Challenges, and Misunderstandings

Organizational Communication: Foundations, Challenges, and Misunderstandings, 3rd edition

  • Daniel P. Modaff
  • Jennifer A. Butler
  • Sue A. DeWine

Published by Pearson (February 15th 2011) - Copyright © 2012

3rd edition

Organizational Communication: Foundations, Challenges, and Misunderstandings

ISBN-13: 9780205798254

Includes: Paperback
Free delivery
$127.99 $159.99

What's included

  • Paperback

    You'll get a bound printed text.

Overview

A clearly articulated treatment of organizational communication, Organizational Communication utilizes interviews to explore communication and misunderstandings at all levels of the organization.    

 

This book offers a unique perspective on the field of internal organizational communication. The authors review the foundational material, but intersperse the discussions with excerpts from interviews conducted with more than 160 leaders and workers in a variety of organizations. Unlike other books in this field, Organizational Communication explores organizational communication from the perspective of all organizational members, not just management.

Table of contents

PREFACE

ACKNOWLEDGMENTS

 

PART ONE: FOUNDATIONS

CHAPTER ONE: INTRODUCTION

Defining the Study and Practice of Organizational Communication

The Changing Landscape of Organizations

            Communication Technology and the Organization

            The Realities of a Diverse Workforce

Ethical Frameworks and Organizational Communication

The Communicative Organization Model

            Anticipate Misunderstandings

                        Misunderstandings and Conflict

            Social Interaction

            Strategic Communication Planning

Summary

 

CHAPTER TWO: CLASSICAL THEORIES OF ORGANIZATIONS

The Metaphor of the Machine

Minimizing Misunderstandings

Taylor’s Theory of Scientific Management

            Elements of Scientific Management

            Scientific Management in the Modern Workplace

Fayol’s Administrative Theory

            Principles of Management

            Elements of Management

Weber’s Theory of Bureaucracy

            Tenets of Bureaucracy

            Bureaucracy in the Modern Workplace

Summary

 

CHAPTER THREE: HUMANISTIC THEORIES OF ORGANIZATIONS

Human Relations Theory

            Misunderstandings and the Emergence of the Worker

            The Beginning of the Human Relations Movement: The Hawthorne Studies

            The Emergence of Communication: Chester Barnard

            Theory X and Theory Y: Douglas McGregor

Human Resources Theory

            Four Systems of Management: Rensis Likert

            Blake and Mouton’s Managerial Grid

Summary

 

CHAPTER FOUR: SYSTEMS THEORY

Misunderstandings and the Organization as a System

Systems Framework

For teachers

All the material you need to teach your courses.

Discover teaching material