Principles of Operations Management: Sustainability and Supply Chain Management, 11th edition

  • Jay Heizer
  • Barry Render
  • Chuck Munson

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Overview

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A broad introduction to operations, reinforced with extensive practice problems

Principles of Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Problems found in the 11th Edition contain ample support -- found in the book’s solved-problems and worked examples -- to help readers better understand concepts important to today’s operations management professionals.

 

This text is available in two versions: Operations Management, 13th Edition, a hardcover, and Principles of Operations Management, 11th Edition, a paperback. Both books include the identical core Chapters 1—17. However, Operations Management, 13th Edition also includes a Part IV with seven business analytics modules.


Personalize learning with MyLab Operations Management

By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. Operations Management Simulations within MyLab give students hands-on experience in real-world roles, helping them make decisions, think critically, and link course concepts to on-the-job application.

Table of contents

PART ONE: INTRODUCTION TO OPERATIONS MANAGEMENT

1. Operations and Productivity

2. Operations Strategy in a Global Environment

3. Project Management

4. Forecasting

 

PART TWO: DESIGNING OPERATIONS

5. Design of Goods and Services

    Supplement 5: Sustainability in the Supply Chain

6. Managing Quality

    Supplement 6: Statistical Process Control

7. Process Strategies

    Supplement 7: Capacity and Constraint Management

8. Location Strategies

9. Layout Strategies

10. Human Resources, Job Design, and Work Measurement

 

PART THREE: MANAGING OPERATIONS

11. Supply Chain Management

      Supplement 11: Supply Chain Management Analytics

12. Inventory Management

13. Aggregate Planning and S&OP

14. Material Requirements Planning (MRP) and ERP

15. Short-Term Scheduling

16. Lean Operations

17. Maintenance and Reliability

Published by Pearson (April 1st 2019) - Copyright © 2020