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Overview

For undergraduate and graduate courses in human resources.
 
A diverse approach to understanding and managing diversity.
 
Understanding and Managing Diversity uses applications to clarify the complexity of a diverse workforce, and explains how it can be used as an organizational asset. This text also provides students with a wide range of expertise—from the perspective of experienced interdisciplinary instructors (business, psychology, economics, theology, law, politics, history, etc.) to practitioners (diversity trainers, corporate managers, etc.).
 
Teaching and Learning Experience
This program will provide a better teaching and learning experience–for you and your students. Here’s how:
 
  • Provide Students with an Accessible Format: Information is presented in a logical succession to help students learn that is in a way accessible to them.
  • Present New and Timely Diversity Topics: Topics include Racial Identity, Work-Life Balance, Diversity Leadership, and Workplace Communication.
  • Stimulate Critical Thinking about Managing Diversity: A Best Practices feature provides examples of successful innovations.

Table of contents

INTRODUCTION: Understanding Workplace Diversity: Where Have We Been and Where Are We Going?
SECTION I UNDERSTANDING INDIVIDUAL PERSPECTIVES OF DIVERSITY

1Diversity Today: Fact or Fiction? Carol P. Harvey
2DIVERSITY! Jeanne M. Aurelio and Christopher Laib
3Body Ritual Among the Nacirema Horace Miner
4Increasing Multicultural Understanding: Uncovering Stereotypes John R. Bowman
5 I AM . .. M. June Allard
6Are You Privileged? Mark Julien and Micheal T. Stratton
7White Privilege and Male Privilege: A Personal Account of Coming to See Correspondences through Work in Women's Studies Peggy McIntosh
8The Emotional Connection of Distinguishing Difference and Conflict Carole G. Parker
9Exploring Diversity in Your Organization Carol P. Harvey
10The Pitney Bowes Case: A Legacy of Diversity Carol P. Harvey
11Integrative Questions for Section I

SECTION II Understanding the Primary Dimensions of Diversity: Race & Ethnicity
12Being An Only: A Field Assignment Carol P. Harvey
13Thriving in a Multicultural Classroom Michelle R. Dunlap
14Since We Elected an African American President Twice, Is Racism Still an Issue in America? Joyce McNickles
15Immigration Patterns: The Transition Process M. June Allard
16The Coca-Cola Company: Then and NowCarol Harvey
17Integrative Questions for Section II

SECTION III Understanding The Primary Dimensions of Diversity: Age, Gender, Sexual Orientation, and Physical and Mental Challenges
18How Old Should You Be To Drive A Bus? Exploring Ageism Sharon P. McKechnie
19Generational Diversity in the Workplace Diane M. Holtzman, Evonne J. Kruger and Charles D. Srock
20 Exploring The Gender Gap: What Are the Issues? Carol P. Harvey and Deborah L. Larsen
21When Women Do Lead: Gender Bias 2013 Style Carol P. Harvey
22The Paradox of Male Privilege: Toward a Gender Democracy & Democratic Manhood Steven D. Farough
23Sorting Through Lesbian, Gay, Bisexual, and Transgender Issues in the American Workplace Gerald Hunt
24Is This Sexual Harassment? Carol P. Harvey
25Musical Chairs M. June Allard
26Professor on Wheels: A Case of Disability and Diversity Mark E. Moore and Caryl L .Martin
27 The Cracker Barrel Restaurants John Howard
28Integrative Questions for Section III

SECTION IV Understanding The Secondary Dimensions of Diversity: Social Class, Religion, Appearance/ Weight, Language/Communication and Military Service
29Does Social Class Make a Difference? Carol P. Harvey
30Social Class: The Fiction of American Meritocracy Colleen A. Fahy
31 Religion in the Workplace Kathleen M. Fisher, Jeanne M. McNett, and Pamela D. Sherer
32 Understanding Intercultural Communications in Today's Global Environment Gina Ruxton and Carol P. Harvey
33Communicating with a Global Call Center Exercise Carol P. Harvey
34The Culture of the U.S. Air Force and Its Impact on a Mobile Training Team Case Christopher C. Butts, Elizabeth Sanz, Kizzy M, Parks, and Daniel P. McDonald
35Fighting for Equal Opportunity: Women's Changing Roles in the U.S. Military Joseph R. Bongiovi
36 Choosing the Board: Charting the Course with Competing Priorities M. June Allard
37Appearance and Weight Discrimination in the Workplace M. June Allard
38Fairfax Metropolitan Hospital: The Candidate M. June Allard
39Integrative Questions for Section IV

SECTION V Managing Diversity in Terms of the Ethical, Legal, Media and Marketing Issues
40 The Ethics of Workplace Diversity Jeanne McNett
41Ethics and Diversity Cases. Legal Applications in the Workplace M. June Allard
42How Canada Promotes Workplace Diversity Marc S. Mentzer
43A Report on the Current Health of the Media M. June Allard
44Exercises in Media Diversity M. June Allard
45New Business Opportunities: Changing Consumer Markets M. June Allard
46Points of Law: The Bar Exam M. June Allard
47Chick-Fil-A and the Media Carol P. Harvey
48Integrative Questions for Section V

SECTION VI Managing Organizational Change and Diversity: Current Issues
49What Do Organizations Do to Manage Diversity? Examining Corporate Leadership, Training, Mentoring, Employee Resource Groups and Social Responsibility Programs Carol P. Harvey
50Work-Life Balance Issues: Changing When and How the Work Gets Done Carol P. Harvey
51The Six Sigma Case: Promotion at Western Company Rana Haq
52Diversity and Inclusion Awards. A Critical Examination M. June Allard
53One Workplace Bully is One Too Many: The Four Faces of Bullying Andra Gumbus
54A Case of Harassment, Discrimination, or Bullying? You Decide . . . Andra Gumbus
55The Path to Inclusion: The Business Case for Diversity at Ocean Spray Carol P. Harvey
56Integrative Questions for Section VI

SECTION VII Capstone Experiences for Understanding and Managing Diversity
57Creating a Case to Better Understand and Manage Diversity Carol P. Harvey
58Creating Diversity Awareness: A Video Project Cary J. LeBlanc
59Evaluating Diversity Management: Conducting a Diversity Audit Carol P. Harvey
60. Integrative Questions for Section VII

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