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Us vs. Them: Redefining the Multi-Generational Workplace to Inspire Your Employees to Love Your Company, Drive Innovation, and Embrace Change, 1st edition

  • Jeff Havens

Published by Pearson FT Press (June 21st 2015) - Copyright © 2015

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Us vs. Them: Redefining the Multi-Generational Workplace to Inspire Your Employees to Love Your Company, Drive Innovation, and Embrace Change

ISBN-13: 9780134195223

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Overview

Table of contents

Introduction: Why This Book Needed to Be Written    1

 

Part One: Simplifying the Picture    11

 

Chapter 1: Destroying the Four-Generation Myth    13

Generational Differences Throughout the Ages    15

How Marketing Created the “Multigenerational Workforce”    17

So How Does This Relate to the Generational Question?    19

The Four (Totally Invented) Generations in Today’s Workplace    21

The Two Major Problems with the Four-Generation Model    24

Chapter 2: The Two-Generation Model    37

And...Your Point?    38

Generation Us and Generation Them    41

Us vs. Them, the Professional Version    45

How the Us/Them Dynamic Operates    46

Chapter 3 Consolidating Generational Arguments (or, Let the Stereotypes Begin!)    53

Two Visions of the Future        63

Part Two: Solving the Problem    71

 

Chapter 4: On the Nature of Loyalty and Its Effect on Work Ethic    73

The Importance of Loyalty    75

Are Today’s Younger Workers Really Less Loyal Than Previous Generations?    76

How Is This Possible?    81

What Is Dunbar’s Number, and Why Should I Care?    82

The Rise of the Internet and Its Effect on the Desire for Loyalty    84

The Search for Connection Goes Global    88

So if All This Is True, Why Do Young People Seem Less Loyal?    92

Loyalty Is a Two-Way Street    94

What We Used to Hear About Work, and What We’re Hearing Now    98

What Does This All Mean?    101

So What Can You Do?    106

Chapter 5: On The Pace of Career Advancement (In Any Career)    115

A Secret About Every Old Person You Work With    119

Experience, Experience, Experience    121

The 10,000-Hour Rule (Which Is a Lie but Gets the Point Across Anyway)    123

Advancement Is a Process    125

Quiz: Show Me The Money!!!    126

And Now, Something for Old People    130

The One Thing Technology Can’t Improve    131

How This Causes Tension    134

Advancement Never Stops    135

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