• From Mum to Manager - how apprenticeships transformed the career of one work returner

    Toni Pitts was a work returner with a young child when she started working for Pearson in 2007. With only a handful of formal qualifications she was looking for extra income that fitted in with looking after her young son James on a term-time only basis. Her first role was making appointments for Pearson Primary sales reps. Toni herself admits at the time her confidence was low and her aspirations limited.

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