Learning Hub Mobile App

Brightspace Pulse is optimised for mobile devices with the following operating systems:

• AndroidTM 5.0 or later on tablets or phones
• iOS® 11.0 or later on iPhone®, iPad®, and iPod® touch.

Brightspace Pulse is supported in the following geographic regions:

• U.S.
• Canada
• Europe, Middle East, Africa (EMEA)
• Asia Pacific (Singapore and Australia)
• Brightspace Pulse is available for use in the following languages:
• Arabic (Saudi Arabia)
• Chinese (Simplified)
• Chinese (Traditional)
• Danish
• Dutch
• English (U.S.)
• French (Canada)
• French (France)
• German (Germany)
• Japanese
• Korean
• Portuguese (Brazil)
• Spanish (Latin America)
• Swedish
• Turkish

Note: The Brightspace Pulse app reflects the language preference selected on the user's device, not what is set in Brightspace. This includes right-to-left language support.

When launching a course on iOS and you receive "missing key missing key-pair-id query parameter or cookie value" this is an indication that cookies are not enabled in your web browser for this website.

Once cookies are enabled, this error will disappear, and you will be able to access the content.

For Safari users on iOS 11: Both the "Block All Cookies" and "Prevent Cross-Site Tracking" settings must be disabled under Safari's "Privacy & Security Settings". You can re-enable "Prevent Cross-Site Tracking" once you've accessed the content for the first time.

For all other Safari users: Note that you will need to change your cookie settings to "Always allow" to initially access the content. Once you access for the first time, you can change your cookie settings back to the previous setting with the exception of "Always block".

For Chrome users on iOS 11: Chrome for iOS does not provide advanced settings to adjust cookies. Safari is recommended as an alternative.