First Line Management programme
Overview
This course is designed to learners to navigate the key responsibilities in a first line management role, such as managing and developing team members; managing projects; planning and monitoring workloads and resources; delivering operational plans; resolving problems; and building relationships internally and externally.
Why choose First Line Management?
- An ideal course for those who are currently team leaders or supervisors in their workplace or those who intend to work in a first line management role in the future.
- Learning content is mapped to the Team Leader/Supervisor Level 3 Apprenticeship Standard and covers the knowledge component of Pearson's regulated optional qualifications BTEC Level 3 Certificate for Managers and BTEC Level 3 Diploma for Managers.
Course content
Upon completion of this course you will learn how to efficiently manage people, projects and resources for overall organisational success.
The programme consists of six units:
Please note: Units 1-5 are available to purchase as individual short courses.
- Unit 1: Principles of Leadership
- Unit 2: Principles of Managing Operations and Budgets
- Unit 3: Principles of Managing People
- Unit 4: Principles of Communication and Relationship Management
- Unit 5: Principles of Project Management
- Unit 6: Understanding Personal Effectiveness as a Manager
