First Line Management programme

This course is designed to learners to navigate the key responsibilities in a first line management role, such as managing and developing team members; managing projects; planning and monitoring workloads and resources; delivering operational plans; resolving problems; and building relationships internally and externally.

Why choose First Line Management?

• An ideal course for those who are currently team leaders or supervisors in their workplace or those who intend to work in a first line management role in the future.
• Learning content is mapped to the Team Leader/Supervisor Level 3 Apprenticeship Standard and covers the knowledge component of Pearson's regulated optional qualifications BTEC Level 3 Certificate for Managers and BTEC Level 3 Diploma for Managers.

Upon completion of this course you will learn how to efficiently manage people, projects and resources for overall organisational success. 

The programme consists of six units:

Please note: Units 1-5 are available to purchase as individual short courses. 

• Unit 1: Principles of Leadership
• Unit 2: Principles of Managing Operations and Budgets
• Unit 3: Principles of Managing People
• Unit 4: Principles of Communication and Relationship Management
• Unit 5: Principles of Project Management
• Unit 6: Understanding Personal Effectiveness as a Manager