Workplace skills and
behaviours
Learning Hub
Essential skills for career success in the new world of work
With the accelerated pace of automation in industry, constantly changing consumer needs and more remote and hybrid working practices, there is now an urgent need for employees to develop a wide range of soft (social and emotional) skills and higher cognitive skills.
Soft skills such as adaptability and resilience are essential for coping with change and managing well-being. Others such as professionalism, work ethics, self-management and teamwork are needed to maintain productivity, build positive relationships and ensure effective collaboration and communication within the new remote working environment.
Higher cognitive skills such as problem-solving, critical thinking and decision-making are needed to innovate new products and services to meet consumer changing needs and to overcome the challenges posed by the new working environment.
Explore our range of short courses available to support the development of these soft skills.