Problem Solving

Overview

In any workplace, you are going to encounter problems which need to be resolved. A good understanding of the different approaches to problem-solving can help you to navigate these challenges.

Learning content includes video tutorials, interactive quizzes, worksheets and assignments which will help learners understand the underpinning knowledge required for them to practice this skill in their workplace. 

 

Learning outcomes
 

  • What is problem-solving?
  • Problem-solving techniques and pitfalls.
  • Problem-solving processes, approaches and models.
  • What different types of problems relate to.
  • How to identify the nature of the problem.
  • How to evaluate potential solutions to the problem.
  • How to implement the chosen solution to the problem.
  • The skills and attributes needed to be a problem-solver.
  • The Plan, Do, Check, Act (PDCA) approach.
  • The ‘5 Whys’ analysis technique.
  • The FOCUS (Find, Organise, Clarify, Understand, Select) model.

Request a full demo or speak to our sales team for more information.

Request a full demo

Ready to purchase?

Complete the online form to purchase this course.

Purchase this course

Problem solving and critical thinking


Price

£16.50 (exc. VAT) per learner

Purchase this course

Duration

1 hour 8 mins

Type

Online anytime

Level

Level 3

Audience

UK