Workplace skills and
behaviours

Learning Hub

Give your learners the skills to succeed in today’s workplace

In addition to technical and specialist skills, today’s employers look for those with the high-level soft skills and behaviours needed to help drive their business forward and create strong, successful teams.

Explore the range of courses available from commercial awareness and decision making through to teamwork and work ethics and more.

 

Your online courses

Accountability

Being accountable in the workplace means taking responsibility for meeting your own and your team's objectives, including project deadlines and work targets, and managing priorities.

  • 1 hour 33 mins
  • Online anytime

Adaptability

Change is often unavoidable in the workplace and the ability to adapt is a vital skill for success in the modern work environment.

  • 1 hour 33 mins
  • Online anytime

Commercial awareness

Being commercially aware means you understand not only your own businesses, but also your customer’s businesses and the competition around you.

  • 1 hour 58 mins
  • Online anytime

Decision-making

Making effective decisions and exercising good judgment can be a challenging task. Having a good understanding of the decision-making process can help you to be more effective in your decision-making.

  • 1 hour 58 mins
  • Online anytime

Managing own personal performance

The most effective way for you to successfully manage your own personal performance, and to achieve success, is by performing at your best. 

  • 1 hour 58 mins
  • Online anytime

Managing personal and professional development

Personal and professional development is vital in order for you to progress through your career and keeping a record of your skills and experience will help you succeed in your role. 

  • 1 hour 58 mins
  • Online anytime

Negotiating and Influencing

Knowing how to negotiate is crucial for getting the best deal. Negotiating has a number of different approaches, and it can be difficult to know which approach would best suit each situation.

  • 1 hour 58 mins
  • Online anytime

Problem-solving

Problem-solving is something we all need to do every day. It is helpful to build a structure and a way of thinking that can help you to tackle these issues and ensure your problems stay solved.

  • 1 hour 8 mins
  • Online anytime

Professionalism

Professionalism governs the modern workplace. This course will explain the importance of professionalism and how it is applied in the workplace.

  • 1 hour 58 mins
  • Online anytime

Resilience

Resilience is the ability to handle pressure and deal with setbacks. In the modern-day work climate, being resilient is more important than ever.

  • 1 hour 33 mins
  • Online anytime

Self-management

Developing self-awareness to manage your emotions and reactions, recognise how and when you get stressed and being able to manage your time effectively, are all important for effective self-management.

  • 1 hour 8 mins
  • Online anytime

Teamwork

Everyone knows that good teamworking is key to your organisation’s success, but it can be difficult to understand the role that each team member plays.

  • 1 hour 8 mins
  • Online anytime

Work Ethics

Building trust, having a positive attitude on things and building your 'Personal Brand' are some of the ways you can demonstrate your professional work ethic.

  • 1 hour 58 mins
  • Online anytime

Useful links