Workplace Skills and Behaviours

Employers are no longer just looking for people with technical specialist skills; they are also looking to find staff who can represent their brand effectively and have the right mix of transferable skills and personal behaviours to deal with the challenges of the modern workplace. Explore our range of workplace skills and behaviours courses. 

Accountability

UK and International

Being accountable in the workplace means taking responsibility for meeting your own and your team's objectives, including project deadlines and work targets, and managing priorities.

  • 1 hour 33 mins
  • Online anytime

Adaptability

UK and International

Change is often unavoidable in the workplace and the ability to adapt is a vital skill for success in the modern work environment.

  • 1 hour 33 mins
  • Online anytime

Commercial awareness

UK and International

Being commercially aware means you understand not only your own businesses, but also your customer’s businesses and the competition around you.

  • 1 hour 58 mins
  • Online anytime

Decision-making

UK and International

Making effective decisions and exercising good judgment can be a challenging task. Having a good understanding of the decision-making process can help you to be more effective in your decision-making.

  • 1 hour 58 mins
  • Online anytime

Managing own personal performance

UK and International

The most effective way for you to successfully manage your own personal performance, and to achieve success, is by performing at your best. 

  • 1 hour 58 mins
  • Online anytime

Managing personal and professional development

UK and International

Personal and professional development is vital in order for you to progress through your career and keeping a record of your skills and experience will help you succeed in your role. 

  • 1 hour 58 mins
  • Online anytime

Negotiating and Influencing

UK and International

Knowing how to negotiate is crucial for getting the best deal. Negotiating has a number of different approaches, and it can be difficult to know which approach would best suit each situation.

  • 1 hour 58 mins
  • Online anytime

Problem-solving

UK and International

Problem-solving is something we all need to do every day. It is helpful to build a structure and a way of thinking that can help you to tackle these issues and ensure your problems stay solved.

  • 1 hour 8 mins
  • Online anytime

Professionalism

UK and International

Professionalism governs the modern workplace. This course will explain the importance of professionalism and how it is applied in the workplace.

  • 1 hour 58 mins
  • Online anytime

Resilience

UK and International

Resilience is the ability to handle pressure and deal with setbacks. In the modern-day work climate, being resilient is more important than ever.

  • 1 hour 33 mins
  • Online anytime

Self-management

UK and International

Developing self-awareness to manage your emotions and reactions, recognise how and when you get stressed and being able to manage your time effectively, are all important for effective self-management.

  • 1 hour 8 mins
  • Online anytime

Teamwork

UK and International

Everyone knows that good teamworking is key to your organisation’s success, but it can be difficult to understand the role that each team member plays.

  • 1 hour 8 mins
  • Online anytime

Work Ethics

UK and International

Building trust, having a positive attitude on things and building your 'Personal Brand' are some of the ways you can demonstrate your professional work ethic.

  • 1 hour 58 mins
  • Online anytime