This title is out of print.
Laurie S. Coltri, J.D., Ph.D., University of Maryland University College
For Alternative Dispute Resolution courses and Conflict Resolution courses.
Filling a void in the market, Conflict Diagnosis and Alternative Dispute Resolution uses the innovation of the Conflict Diagnosis concept to provide an in-depth appreciation of ADR processes. The survey takes a true developmental- and social-psychological perspective on the interdisciplinary topic of dispute resolution and prefaces descriptions of mediation, arbitration and other processes with a comprehensive exploration of the theoretical and empirical basis for understanding their uses, misuses, indications and counterindications. The text's compelling presentation provides students with a thorough and complete approach to understanding the psychological dimensions of conflict, provides guidelines for evaluating and developing strategies and tactics to address interpersonal conflict, and provides a comprehensive survey of ADR processes, including a strong treatment of legal issues.
"This is not just a lawyer's text. The book is great for students who want to learn the different angles and skills needed for effective conflict resolution." Otis Grant, Indiana University
"[The chapter on arbitration] discusses the varieties of arbitration along with comparisons to other methods of dispute resolution already discussed, allowing the student to move from known material to unknown material in a logical manner." Linda Cabral Marrero, Mercy College
"Students will enjoy the author's writing style." David J. White, SMSU-West Plains
Provides students with a practical skill that allows them to clarify the reasons for the conflict, the ultimate goals of the disputing parties and the impediments to effective resolution.
Enables students to appreciate the perceptual distortions that create the misimpression that competition is always the safest and best way to handle conflict and enables them to better understand the noncompetitive alternatives.
Provides students with a thorough understanding of ADR including a review of the legal and ethical issues that confound ADR practice.
Provides students with a logical framework within which they can organize the ideas and facts that comprise the ADR field.
Provides students with an interesting method of learning novel material.
Provides students with relevant fictionalized accounts that provide interest and motivate students to delve into the subject matter.
Provides students with an application of concepts presented to their own lives, so that they can gain a more in-depth understanding of the material.
Provides students with a clear and entertaining presentation of material.
II. THE STEPS OF CONFLICT DIAGNOSIS.
PART III. ALTERNATIVE DISPUTE RESOLUTION PROCESSES.
IV. PUTTING IT ALL TOGETHER.
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Laurie S. Coltri was born and raised in Los Angeles, California. She received her bachelor's degree in English from the California Institute of Technology, in Pasadena, California, in 1974. Thereafter, she attended law school at the University of Southern California, graduating with a J. D. in 1979.
After several years of general law practice specializing in complex case preparation and legal research and writing, Coltri and her legal advocacy career came to a parting of the ways. In the early 1980s, after moving to Maryland, she began taking courses in the mediation of divorces. After a year of graduate work, she received a graduate concentration in divorce mediation from the University of Maryland at College Park, and began one of the earliest private mediation practices in the state. She mediated virtually the first court-referred child custody case in the Maryland trial courts in the mid-1980s, and directed a telephone-based visitation mediation service for the Prince George's County Department of Child Support Enforcement.
Returning to graduate school, Coltri received her doctorate in Human Development from the University of Maryland, College Park, in 1995. Her graduate work focused on the resolution of conflict and the impact of dispute resolution processes on individual development. Since 1996, Dr. Coltri, an Associate Professor, has taught for the University of Maryland, University College, in its highly regarded Legal Studies program. She has received the university's Teaching Recognition Award for her work and has published several articles and book chapters in the field of Alternative Dispute Resolution.
Dr. Coltri shares a home in Columbia, Maryland, with her husband, Alan; their daughters, Julia and Robin, born in 1990 and 1994; and an assortment of slightly offbeat animal companions.
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