This title is out of print.
Jay Heizer, Texas Lutheran College
Barry Render, Graduate School of Business, Rollins College
For a briefer version without the business analytic modules at the end of the text, see Heizer/Render’s Principles of Operations Management: Sustainability and Supply Chain Management, 9e.
Getting Extra Practice: Hundreds of New, Challenging Problems. Using the 1, 2, 3, 4-dot system to distinguish level of difficulty for each problem (1 being the easiest and 4 the most difficult), this text now provides even more opportunity for students to challenge their knowledge and enhance their skills. The hundreds of new problems found in this edition also allow professors additional options when it comes to assigning homework based on a difficulty-level that’s appropriate for their students.
Helping Students Understand Concepts: Solved Problems, Worked Examples, and myomlab. Step-by-step worked examples of problems are extremely helpful in an analytical course, which is why the chapters and myomlab contain worked-through examples that are reinforced by the end-of-chapter Solved Problems. Both the text and myomlab work together to help students build on what they learn in the classroom.
MyOMLab New Design is now available for this title!¿ MyOMLab New Design offers:¿
Introducing myomlab: The Power of Practice. Operations Management is now integrated with myomlab—Pearson’s powerful online homework and assessment tool designed to help students practice operations management problems and improve their understanding of course concepts. With help from the textbook and myomlab, students are able to practice more problems, receive immediate feedback and use built-in tutorials. Features include:
Emphasis on Sustainability and Supply Chain Management Integration. This edition has a new title “Operations Management: Sustainability and Supply Chain Management,” reflecting significant new material on these important aspects of OM. Not only has new material been added on supply chains throughout the book, but three chapters now deal specifically with the topic.
Significant Revision of Chapter 11 — Supply Chain Management. This chapter, the heart of the supply chain coverage, provides an added emphasis on the topic, with new examples, graphs, tables, and problems. The chapter has sections that: (1) deal with the impact of corporate strategy on supply chain decisions; (2) relate supply chain strategy to sales strategy; (3) supply chain risks; (4) supplier evaluation and contracts;(5) distribution management; (6) sustainability in supply chains; and (7) the SCOR model. We believe that this new organization will appeal to students and instructors with its flow and clarity.
New Chapter Supply Chain Analytics. This new chapter (Supplement 11), written by professor Chuck Munson of Washington State University, also expands the supply chain coverage by addressing four analytic approaches to evaluating supply chains: (1) disaster risk modeling; (2) managing the bullwhip effect; (3) supplier selection analysis; and (4) transportation mode analysis. The topic of outsourcing (which was the basis of Supplement 11 in the prior edition) has been moved to Chapter 2, Operations Strategy in a Global Environment. This is the first text to include a chapter on this important analytic material.
Five new Video Case Studies featuring the Orlando Magic NBA Basketball Team and Orlando's Amway Center. In this edition, the authors take readers behind the scenes of a professional basketball team and its home arena. They provide five new Video Case Studies of the Orlando Magic and its home, the Amway Center, as well as photos, examples, and problems. This exciting organization opened its doors so readers could examine OM in professional sports. The authors present at look at the Magic’s ticket forecasting (Chapter 4), the sustainability of its new arena (Chapter 5), its revenue management (Chapter 13), how it handles food preparation for 18,500 fans (Chapter 14), and its scheduling and conversion from one event to another (Chapter 15), each in a series of 8-12 minute videos.
The prior editions focused on integrated video cases for Frito-Lay, Darden Restaurants (Olive Garden/Red Lobster), Hard Rock Cafe, Arnold Palmer Hospital, Wheeled Coach Ambulances, and Regal Marine. These videos and cases appear in this edition as well, along with the five new ones for the Orlando Magic. All videos are created by the authors to explicitly match with text content and terminology.
Student Tips point out why an idea, a figure, or a table is so important. The tips are intended to be motivational to students, as well as educational.
Jay and Barry's OM Blog. As a complement to this text, the authors have created a companion blog, with coordinated features to help teach the OM course. There are teaching tips, highlights of OM items in the news (along with class discussion questions and links), video tips, guest posts by instructors using our text, sample OM syllabi from dozens of colleges, and much more -- all arranged by chapter. To brighten up any chapter topics, visit www.heizerrenderOM.wordpress.com.
Part I. Introduction to Operations Management
1. Operations and Productivity
2. Operations Strategy in a Global Environment
3. Project Management
Part II. Designing Operations
5. Design of Goods and Services
S5. Sustainability in the Supply Chain
6. Managing Quality
S6. Statistical Process Control
7. Process Strategy
S7Capacity and Constraint Management
8. Location Strategies
9. Layout Strategies
10. Human Resources, Job Design, and Work Measurement
Part III. Managing Operations
11. Supply-Chain Management
S11. Supply-Chain Analytics
12. Inventory Management
13. Aggregate Planning and S&OP
14. Material Requirements Planning (MRP) and ERP
15. Short-Term Scheduling
16. Just-in-Time, TPS, and Lean Operations
17. Maintenance and Reliability
Part IV. Business Analytic Modules
A. Decision-Making Tools
B. Linear Programming
C. Transportation Models
D. Waiting-Line Models
E. Learning Curves
1. Statistical Tools for Managers
2. Acceptance Sampling
3. The Simplex Method of Linear Programming
4. The MODI and VAM Methods of Solving Transportation Problems
5. Vehicle Routing and Scheduling
Pearson offers affordable and accessible purchase options to meet the needs of your students. Connect with us to learn more.
K12 Educators: Contact your Savvas Learning Company Account General Manager for purchase options. Instant Access ISBNs are for individuals purchasing with credit cards or PayPal.
Savvas Learning Company is a trademark of Savvas Learning Company LLC.
We're sorry! We don't recognize your username or password. Please try again.
The work is protected by local and international copyright laws and is provided solely for the use of instructors in teaching their courses and assessing student learning.
You have successfully signed out and will be required to sign back in should you need to download more resources.