CompTIA A+ 220-1001 and 220-1002 Cert Guide, 5th Edition
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Overview
Description
In this best-of-breed study guide, a leading expert helps students master all the topics they need to know to succeed on their CompTIA exams and move into a successful career as an IT technician. The concise, focused approach explains every exam objective from a real-world perspective, helping students quickly identify weaknesses and retain everything they need to know.
Every feature of this book is designed to support both efficient exam preparation and long-term mastery:
- Includes coverage of the new performance-based questions
- Opening Topics Lists and Exam Objectives Summary define the topics students will need to learn in each chapter, including a list of the official exam objectives covered in that chapter
- Key Topics call attention to the information that’s most crucial to know for the exam
- Exam Preparation Tasks include reviewing key topics, completing memory tables, defining key terms, working through scenarios, and answering review questions–all designed to help students go beyond simple facts to make sure they master concepts crucial to both passing the exam and enhancing their career
- Key Terms defined in a complete glossary explain all the field’s essential terminology
Series
This product is part of the following series. Click on a series title to see the full list of products in the series.
Features
- Master all the A+ exam topics in this comprehensive learning and preparation guide, fully updated for the new objectives
- Gain a real-world understanding of how to apply your knowledge, and use the book as a workplace reference guide
- Online resources -- including a test bank, an Instructor's Guide, and lecture slides -- help instructors bring this content into their course
New to This Edition
Completely updated for the new 2019 objectives. Includes more hands-on labs, video solutions, scenarios, and animations.
Table of Contents
Introduction xlviii
Part 1: Core 1
Chapter 1 Mobile Devices 3
“Do I Know This Already?” Quiz 3
Install and Configure Laptop Hardware and Components 7
Install Components Within the Display of a Laptop 34
Use Appropriate Laptop Features 39
Characteristics of Other Mobile Devices 46
Accessories and Ports Used by Other Mobile Devices 48
Basic Mobile Device Network Connectivity and Application Support 53
Methods to Perform Mobile Device Synchronization 67
Review All the Key Topics 71
Complete the Tables and Lists from Memory 73
Define Key Terms 73
Chapter 2 Networking 79
“Do I Know This Already?” Quiz 79
TCP and UDP Ports, Protocols, and Their Purposes 84
Networking Hardware Devices 91
Install and Configure a Basic Wired/Wireless SOHO Network 98
Compare and Contrast Wireless Networking Protocols 109
Summarize the Properties and Purposes of Services Provided by Networked Hosts 119
Network Configuration Concepts 123
Using Networking Tools 143
Review All the Key Topics 149
Complete the Tables and Lists from Memory 149
Define Key Terms 150
Chapter 3 Hardware 159
“Do I Know This Already?” Quiz 159
Basic Cable Types 164
Common Connectors 193
Installing RAM Types 194
Installing Storage Devices 206
Installing Motherboards, CPUs, and Add-on Cards 228
Peripheral Types 296
Printer 296
Power Supplies 309
Custom Components 319
Common Devices 327
SOHO Multifunction Devices 332
Print Technologies 339
Review All the Key Topics 366
Complete the Tables and Lists from Memory 369
Define Key Terms 369
Chapter 4 Virtualization and Cloud Computing 387
“Do I Know This Already?” Quiz 388
Common Cloud Models 391
Client-Side Virtualization Overview 398
Review All the Key Topics 404
Define Key Terms 405
Chapter 5 Hardware and Network Troubleshooting 409
“Do I Know This Already?” Quiz 409
Troubleshooting Methodology 414
Troubleshooting Motherboard, RAM, CPU, and Power Issues 415
Recommended Tools 439
Troubleshooting Hard Drives and RAID Arrays 445
Troubleshooting Video, Projector, and Display Issues 453
Mobile Device Troubleshooting 462
Printer Troubleshooting 474
Network Troubleshooting 487
Review All the Key Topics 492
Complete the Tables and Lists from Memory 495
Define Key Terms 495
Part 2: Core 2
Chapter 6 Operating Systems 505
“Do I Know This Already?” Quiz 505
Common Operating Systems 508
Microsoft Windows Versions 518
OS Installation and Upgrade Methods 520
Command Line Tools 540
Control Panel Utilities 601
Summary of Installation and Configuration Concepts 615
Networking Microsoft Windows 616
macOS and Linux 649
Review All the Key Topics 671
Complete the Tables and Lists from Memory 675
Define Key Terms 675
Chapter 7 Security 685
“Do I Know This Already?” Quiz 686
Physical Security Measures 689
Logical Security Concepts 694
Wireless Security Protocols and Authentication 701
Malware Removal and Prevention 704
Social Engineering Threats and Vulnerabilities 714
Microsoft Windows OS Security Settings 719
Security Best Practices to Secure a Workstation 725
Securing Mobile Devices 734
Data Destruction and Disposal 741
Configuring Security on SOHO Networks 742
Review All the Key Topics 751
Define Key Terms 752
Chapter 8 Software Troubleshooting 759
“Do I Know This Already?” Quiz 759
Troubleshooting Microsoft Windows OS Problems 762
Troubleshooting PC Security Issues 770
Best Practice Procedure for Malware Removal 773
Troubleshoot Mobile OS and Application Issues 774
Troubleshoot Mobile OS and Application Security Issues 780
Review All the Key Topics 786
Complete the Tables and Lists from Memory 786
Define Key Terms 787
Chapter 9 Operational Procedures 793
“Do I Know This Already?” Quiz 793
Best Practices and Documentation 798
Change Management 801
Disaster Prevention and Recovery 804
Explain Common Safety Procedures 811
Environmental Impacts and Appropriate Controls 823
Addressing Prohibited Content or Activity 828
Communication Techniques and Professionalism 833
Scripting Basics 836
Remote Access Technologies 840
Review All the Key Topics 843
Complete the Tables and Lists from Memory 843
Define Key Terms 844
Part 3: Final Preparation
Chapter 10 Final Preparation 851
Exam Information 851
Getting Ready 890
Tools for Final Preparation 892
Suggested Plan for Final Review/Study 896
Summary 896
Appendix A Answers to the “Do I Know This Already?” Quizzes and Review Question Sections 897
Appendix B CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide Exam Updates 923
Online Only Elements
Appendix C Memory Tables
Appendix D Answer Key to Memory Tables
Appendix E Study Planner
Glossary
97807897605107, TOC, 8/1/19
Resources
Instructor Resources
CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide (Instructor Sylabus), 5th Edition
Instructor's Guide for CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide, 5th Edition
Test Bank for CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide, 5th Edition
PowerPoint Slides for CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide
CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide (Instructor Sylabus), 5th Edition
Download Syllabus (0.1MB)
Instructor's Guide for CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide, 5th Edition
Test Bank for CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide, 5th Edition
PowerPoint Slides for CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide
Websites and online courses
Other Student Resources
CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide (OASIS), 5th Edition
CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide uCertify Course Student Access Card, 5th Edition
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Pearson eText for CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide -- Instant Access, 5th Edition
McDonald
©2020 | Pearson IT Certification
| Format | Electronic Book | |
| ISBN-13: | 9780137459650 | |
| Online purchase price | $39.96 | Students, buy or rent this eText |
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CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Cert Guide, 5th Edition
McDonald
©2020 | Pearson IT Certification | 1040 pp
CompTIA A+ Core 220-1001 and Core 220-1002 uCertify Labs Access Code Card, 5th Edition
uCertify
©2020 | Pearson IT Certification
CompTIA A+ Cert Guide Core 1 (220-1001) and Core 2 (220-1002) uCertify Course and Labs Access Code Card, 5th Edition
McDonald
©2020 | Pearson IT Certification
About the Author(s)
Rick McDonald
is a professor in the IT Specialist program at the University of Alaska in Fairbanks, Alaska. He holds degrees and certificates from Gonzaga University in Spokane, Washington, and University of Illinois Springfield. After several years in the airline industry, he returned to full-time teaching in North Carolina and then in Ketchikan, Alaska. Previous publication projects include CCNA Companion Guides and technical editing of various certification textbooks. He is currently teaching A+, CCNA, and AWS certification classes in Fairbanks and across Alaska via the Web.
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