Technical Communication: A Practical Approach, 7th Edition
©2010 |Pearson | Out of print
William S. Pfeiffer, Western Missouri State University
Kaye A. Adkins, Western Missouri State University
©2010 |Pearson | Out of print
For courses in Introductory Technical Communication.
Technical Communication: A Practical Approach 7e emphasizes one simple principle– you learn to write better by doing as much writing as possible. Using numbered guidelines and an ABC format, the book shows how to write a variety of technical documents and gets students practicing at the beginning of the book. This edition features new material on modular writing, a new chapter on collaborative writing and a comprehensive case study that reflects globalization and ethics issues.
A multi-use “ABC” format–reinforces a highly usable three-part structure consisting of abstract, body, and conclusion.
· Gives students a consistent template and process for creating any type of technical document.
Numbered guidelines–make this book easy to use to complete class projects.
· Provides “how-to’s” for projects such as proposal writing, Internet research, and creation of visuals.
Annotated samples–appear at the end of chapters in color-coded pages.
· Shows how the sample documents illustrate the guidelines set forth in the chapters.
Learning Portfolio sections–appear at the end of each chapter and include:
· Communication Challenge case studies with a short writing assignment
· Collaboration at Work sections that include group project assignments
· Ethics Assignments that reinforce ethical guidelines
· International Communication Assignments that address writing for an international context
· Models from M-Global and more!
Writing handbook–appears in the back of the text.
· Provides a well-indexed alphabetized writing handbook on grammar, mechanics, and usage.
English as a Second Language coverage–appears as a section of the writing handbook.
· Focuses on three main problem areas: articles, prepositions, and verb use.
Every student who plans to work in business and industry must master the art of technical writing. Indeed, in this new century, effective writing remains a major criterion for success in all professions. This edition has been updated to reflect current research and practice in technical communication. What follows is a summary of the main features of this book that help you become a better technical writer.
New! Reorganization of the writing process—see Chapters 1-4.
· Addresses patterns of organization in one chapter and includes a revised planning form.
New! Discussion of modular writing—see Chapter 3.
· Introduces students to a new and important trend in technical communication.
New! Chapter 13, Collaborative Writing—addresses the increasing importance of writing in teams.
· Discusses this approach to writing in business, government, and industry.
New! Increased emphasis on audience analysis and contextual writing.
· Reinforces the need for students to analyze writing situations properly.
New! McDuff case study has been completely updated—from McDuff to M-Global.
· Gives the integrated case-study a more global and international flavor and moves the story of McDuff into a contemporary, 21st century setting.
· Provides rich context for examples and assignments.
New! Updated end-of-chapter assignments—including ethics, international, and A.C.T. NOW assignments.
· Provides new assignment material for professors and students.
New! "Write About It" exercises—have been added to the Communication Challenge cases.
· Encourages critical thinking and reinforces the book's major theme: better writing takes lots of practice.
New! Guidelines and examples of CSE, MLA, and APA documentation.
· Provides examples of three commonly used style guides, with the research chapter now produced in APA style.
New! Updated coverage of research
· Provides current information on the availability and use of major sources for class papers.
· Includes updated guidelines for using technology in the research process.
Table of Contents
1. Process in Technical Communication
2. M-Global, Inc.: Ethics and Globalism in the Workplace
3. Organizing Information
4. Page Design
5. Letters, Memos, and Electronic Correspondence
6. Definition and Description
7. Instructions and Process Explanations
8. Informal Reports
9. Formal Reports
10. Proposals and Feasibility Studies
11. Web Pages and Writing for the Web
13. Collaborative Writing
14. Oral Communication
15. Technical Research
16. The Job Search
17. Style in Technical Writing
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