Learning: The missing link in AI’s promise

AI’s productivity promise is enormous, but not automatic. To realize its trillion-dollar value, we need to invest in people, not just technology.

The learning imperative: Human and machine in lockstep

The great promise of gains in productivity from AI is not through automation, but in the augmentation of workers through learning. Making people better at what they do today – and at what they will do tomorrow – is the real prize.

Potential US Economic Impact by 2034

$4.8–$6.6 Trillion

AI augmentation could add between $4.8 trillion and $6.6 trillion to the US economy by 2034 (around 15% of its current size at the lower range). But only if learning keeps pace.

Ten percent cost savings are nice, but that's not what excites businesses the most. It takes reengineering the workflows to get to significant growth.

Andrew Ng, CEO DeepLearning.AI

Realizing AI’s productivity promise through augmentation

AI delivers the greatest value when paired with human capability. To capture its full economic impact, businesses must commit to equipping workers with the skills and confidence to use AI effectively.
Estimated impact of AI worker augmentation on US economy (GVA) by 2034, (US$, 2024 prices)

The percentage change shows the potential increase in GVA that augmentation can bring to our cohort of knowledge workers

Closing the learning gap: A priority for every board

The bridge to productivity

AI’s potential is unlocked by closing the learning gap. Human-centric learning helps organizations boost productivity and growth.

Rethinking learning at work

Success with AI requires a radical new approach to learning. Learning and augmentation must happen together, from the start.

Investing in skills for the future

Supporting people in building the skills to thrive alongside intelligent systems is a strategic investment to power innovation and ensure wellbeing.

The pace and direction of progress will depend on how effectively we invest in human learning. Every positive scenario for an AI-enabled future is built on human development. Every negative one stems from neglecting it.

Omar Abbosh, Chief Executive Officer

D.E.E.P. learning framework

A roadmap to unlocking AI productivity through learning

The D.E.E.P. framework helps organizations close the learning gap, unlock the full value of AI, and build a resilient, future-ready workforce.

Learning: The strategic advantage

Discover how leading organizations are making strategic investments in learning, augmenting people and transforming work and teams.

Make learning your legacy

Champion learning at the top, so your teams can innovate and thrive in any future.

When leaders put learning first, people and technology grow together.

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We thank the experts who contributed to this work

Beena Amanath, Thirumala Arohi, Jacqui Canney, Adrian Clamp, James Cook, Eleanor Cooper, Thomas H Davenport, Mark Esposito, Maria Flynn, David Garza, Dr Philippa Hardman, Jayney Howson, Jeana Jorgensen, Nick Kind, Stephanie Kneisler, Sudeep Kunnumal, Joseph Lin, Sandra Loughlin, Andrew Ng, Michael Osborne, Erin Rifkin, Matt Sigelman, Mark Williamson and Joshua Wohle.

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