Managing Business Process Flows, 3rd edition

Published by Pearson (October 7, 2021) © 2012

  • Ravi Anupindi
  • Sunil Chopra
  • Sudhakar D. Deshmukh
  • Jan A. Van Mieghem
  • Eitan Zemel
Products list

eTextbook features

  • Instant access to eTextbook
  • Search, highlight, and notes
  • Create flashcards
Products list

Details

  • A print text

This product is expected to ship within 3-6 business days for US and 5-10 business days for Canadian customers.

For graduate level courses in Operations Management or Business Processes.
A structured, data-driven approach to understanding core operations management concepts.
Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process.
The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter–all of which are illustrated with contemporary examples from practice.

PART I: PROCESS MANAGEMENT AND STRATEGY

  • Chapter 1: Products, Processes, and Performance
  • Chapter 2: Operations Strategy and Management

PART II: PROCESS FLOW METRICS

  • Chapter 3: Process Flow Measures
  • Chapter 4: Flow-Time Analysis
  • Chapter 5: Flow Rate and Capacity Analysis
  • Chapter 6: Inventory Analysis

PART III: PROCESS FLOW VARIABILITY

  • Chapter 7: Managing Flow Variability: Safety Inventory
  • Chapter 8: Managing Flow Variability: Safety Capacity
  • Chapter 9: Managing Flow Variability: Process Control and Capability

PART IV: PROCESS INTEGRATION

  • Chapter 10: Lean Operations: Process Synchronization and Improvement

This publication contains markup to enable structural navigation and compatibility with assistive technologies. Images in the publication MAY NOT be fully described, which is a barrier to those who rely on alternative text descriptions. The publication supports text reflow and contains no content hazards known to cause adverse physical reactions.

Need help? Get in touch