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Operations and Supply Chain Management, 15th edition

Published by Pearson (May 13, 2025) © 2026

  • Jay Heizer Texas Lutheran University
  • Barry Render Graduate School of Business, Rollins College
  • Chuck Munson Carson College of Business, Washington State University

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ISBN-13: 9780135350515 (2025 update)

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ISBN-13: 9780135350515 (2025 update)

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Purchasing Instructions

This form contains two groups of radio buttons, one for Exam Pack purchasing options, and one for standard purchasing options. Only one option can be chosen for purchase. Any option that is selected will deselect any previously selected purchase option.

eTextbook access on Pearson+

ISBN-13: 9780135350515 (2025 update)

Unlock extra study tools for other course help

eTextbook access + Study & Exam Prep monthly subscription on Pearson+

ISBN-13: 9780135350515 (2025 update)

In this eTextbook — More ways to learn

  • More support. Get AI help with personalized summaries, instant explanations, and quick translations.
  • More flexible. Start learning right away, on any device.
  • More interactive. Learn through audio, video, and practice.
  • More memorable. Study better with notes, highlights, and flashcards.
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Title overview

Over the past 40 years, Operations and Supply Chain Management has reached 2 million readers with employable skills in operations management (OM). Taking a practical approach, the authors provide unmatched behind-the-scenes coverage organized around 10 OM strategy decisions.

The 15th Edition adds a new focus on supply chain management (SCM), reflecting its critical role in operations. New SCM and AI material and problems, along with real-world applications and company vignettes, offer the modern context and problem-solving practice needed for career success. In this edition, a new running Video Case on Oregon State University’s football stadium rebuild shows OM and SCM in action.

Table of contents

PART 1: INTRODUCTION TO OPERATIONS MANAGEMENT

  1. Operations and Productivity
  2. Operations Strategy in a Global Environment
  3. Project Management
  4. Forecasting

PART 2: DESIGNING OPERATIONS

  1. Design of Goods and Services
    • Supplement 5: Sustainability in the Supply Chain
  2. Managing Quality
    • Supplement 6: Statistical Process Control
  3. Process Strategies
    • Supplement 7: Capacity and Constraint Management
  4. Location Strategies
  5. Layout Strategies
  6. Human Resources, Job Design, and Work Measurement

PART 3: MANAGING OPERATIONS

  1. Supply Chain Management
    • Supplement 11: Supply Chain Management Analytics
  2. Inventory Management
  3. Aggregate Planning and S&OP
  4. Material Requirements Planning (MRP) and ERP
  5. Short-Term Scheduling
  6. Lean Operations
  7. Maintenance and Reliability

PART 4: BUSINESS ANALYTICS MODULES

  • A. Decision-Making Tools
  • B. Linear Programming
  • C. Transportation Models
  • D. Waiting-Line Models
  • E. Learning Curves
  • F. Simulation
  • G. Applying Analytics to Big Data in Operations Management

Online tutorials

  • Statistical Tools for Managers
  • Acceptance Sampling
  • The Simplex Method of Linear Programming
  • The MODI and VAM Methods of Solving Transportation Problems
  • Vehicle Routing and Scheduling

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