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Operations Management: Processes and Supply Chains, 14th edition

Published by Pearson (May 14, 2024) © 2025

  • Lee J. Krajewski University of Notre Dame
  • Manoj K Malhotra Case Western Reserve University

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ISBN-13: 9780138185060 (2024 update)

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ISBN-13: 9780138185060 (2024 update)

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Purchasing Instructions

This form contains two groups of radio buttons, one for Exam Pack purchasing options, and one for standard purchasing options. Only one option can be chosen for purchase. Any option that is selected will deselect any previously selected purchase option.

eTextbook access on Pearson+

ISBN-13: 9780138185060 (2024 update)

Unlock extra study tools in 19 subjects

eTextbook access + Study & Exam Prep monthly subscription on Pearson+

ISBN-13: 9780138185060 (2024 update)

In this eTextbook — More ways to learn

  • More support. Get AI help with personalized summaries, instant explanations, and quick translations.
  • More flexible. Start learning right away, on any device.
  • More interactive. Learn through audio, video, and practice.
  • More memorable. Study better with notes, highlights, and flashcards.
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Title overview

Operations Management provides a framework for addressing operational processes and supply chain issues. Using a systemized approach, the text focuses on real-world issues and strategies, while offering the hands-on practice needed to take on managerial roles.

The 14th Edition was revised to accommodate courses with varying durations and types of coverage. It features a brand-new Chapter 2 on operations strategy, a rework of Chapters 13 to 15, and a reordering of all chapters for ease of teaching and learning.

New content shows how businesses and business professionals can respond to transformative events, such as COVID-19, inflation and the Ukraine–Russia war, among other international developments.

Table of contents

  1. Using Operations to Create Value
    • Supplement A. Decision-making
  2. Operations Strategy
  3. Process Strategy and Analysis
  4. Quality and Performance
  5. Lean Systems
  6. Capacity Planning
    • Supplement B. Waiting Lines
  7. Constraint Management
  8. Project Management
  9. Forecasting
  10. Inventory Management
    • Supplement C. Special Inventory Models
  11. Operations Planning and Scheduling
    • Supplement D. Linear Programming
  12. Resource Planning
  13. Supply Chain Management
  14. Supply Chain Design
  15. Logistics Management

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